Customer Team Member reference: 1058659

Co-op Customer Team Member Opportunity: Great Shelford

This is an excellent opportunity for individuals seeking a part-time role within a well-established and community-focused organization. The Customer Team Member position at Co-op in Great Shelford offers a chance to contribute to a friendly team environment while developing valuable customer service and retail skills. If you are a proactive, customer-oriented individual looking for a role with a strong benefits package and a supportive employer, this could be the perfect fit for you.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op stands out with a comprehensive suite of benefits, including a significant 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% employer contribution, and valuable virtual healthcare services for you and your family.
• Substantial Employee Discount: Enjoy a 30% discount on all Co-op products in-store, as well as 10% discounts on other brands, offering significant savings on your everyday purchases.
• Flexible Working: While a part-time role of 12 hours per week, there's potential for regular overtime. The working pattern is focused on weekends (Saturdays and Sundays) with shifts between 06:00 and 22:00, offering a good work-life balance for those prioritizing weekend availability.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you have the skills and knowledge to excel. They also emphasize support for your personal development and career progression, demonstrating a commitment to your growth.
• Financial Wellbeing Support: Access to Wagestream, a money management app, allows you to access a percentage of your earned pay before payday, offering flexibility and control over your finances.
• Commitment to Wellbeing: Beyond physical health, Co-op offers access to virtual healthcare services including mental health support. They also have market-leading policies to support colleagues through life events, showcasing a truly supportive environment.
• Community Focus: As part of the Co-op, you'll contribute to a business with a strong heritage of fairness and community involvement, a rewarding aspect for those who value social responsibility.
• Inclusive Workplace: Co-op is dedicated to building diverse teams and fostering an inclusive environment where everyone can thrive. They welcome applications from all backgrounds and offer support for candidates with disabilities.
• Transparent Scheduling: Rotas are shared three weeks in advance and accessible on your mobile device, allowing for effective personal planning.

Key Considerations for Your Career Path:

• Weekend Focused Role: This position primarily involves working on Saturdays and Sundays. Candidates should be comfortable and available for weekend shifts.
• Customer Service Emphasis: The core of this role is providing excellent customer service. A genuine desire to help others, strong interpersonal skills, and a positive attitude are essential.
• Varied Responsibilities: Beyond till work, the role involves a range of tasks such as restocking shelves, maintaining store cleanliness, and assisting with product introductions. Adaptability and a willingness to undertake varied duties are important.
• Problem-Solving Skills: You'll be expected to work collaboratively with colleagues to solve customer issues and contribute to a smooth store operation.
• Adaptability to Change: Co-op encourages a positive approach to change and problem-solving, suggesting that candidates who are flexible and adaptable will be well-suited to this environment.
• Application Process: The application is designed to be mobile-friendly with no CV required initially, followed by two online assessments. Be prepared to dedicate approximately 20 minutes to these assessments.

This Customer Team Member role at Co-op offers a fantastic entry point into a reputable organization with a strong commitment to its people and communities. It's an ideal opportunity for individuals looking to build their skills in a supportive, benefit-rich environment, particularly those who are customer-focused and appreciate the value of teamwork and community engagement.