Customer Team Member reference: 1058356

Are you seeking a rewarding part-time opportunity that offers valuable experience, excellent benefits, and a chance to contribute to your community? This Customer Team Member role at Co-op in Milton Keynes presents an engaging prospect for individuals looking to develop their customer service skills and be part of a values-driven organization.

At its core, this position is about providing exceptional service to Co-op customers. You'll be the friendly face of the brand, assisting shoppers at the tills, on the shop floor, and ensuring the store runs smoothly through tasks like restocking and maintaining cleanliness. It’s a hands-on role that requires a proactive and customer-centric approach.

• Comprehensive Training and Development: Co-op invests in its people. You'll receive full, paid training, setting you up for success from day one. This, coupled with support for personal development and career progression, makes this role a solid foundation for those looking to build a career.
• Exceptional Benefits Package: The benefits offered are truly standout for a part-time role. With 31 days of holiday (pro-rata), a generous pension contribution (up to 10%), and 30% off all Co-op products, your work-life balance and financial well-being are clearly prioritized.
• Focus on Well-being: Co-op's commitment extends beyond the workplace. Access to virtual healthcare services for you and your family, including GP appointments and mental health support, demonstrates a holistic approach to employee welfare. The Wagestream app, allowing early access to earned pay, is another practical perk.
• Supportive and Inclusive Environment: Co-op prides itself on its community focus and inclusive culture. You'll join a friendly team dedicated to supporting each other and the local community. The organization actively encourages diversity and offers support for those with disabilities.
• Flexibility and Predictability: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via your phone. This provides a good degree of predictability for planning your personal life.
• Simplified Application Process: The ability to apply via mobile device without a CV significantly lowers the barrier to entry, making this opportunity accessible to a wider range of candidates.

• Part-Time Commitment: This is a 12-hour per week contract, with the potential for regular overtime. Candidates should be comfortable with this part-time arrangement and the flexibility required to cover varied shifts.
• Variety of Tasks: While customer service is central, the role encompasses a range of operational duties. If you thrive in a dynamic environment where no two days are exactly the same, this will be a positive.
• Customer-Centric Mindset: A genuine care for customers and excellent people skills are paramount. Success in this role will be measured by your ability to build positive relationships and deliver outstanding service.
• Adaptability: The retail environment can be fast-paced. A positive approach to change and problem-solving will be essential as you navigate day-to-day operations and introduce new products or services.

This Customer Team Member position at Co-op offers more than just a job; it's an opportunity to join a supportive, values-driven organization that truly cares for its employees and the communities it serves. If you are customer-focused, adaptable, and seeking a role with excellent benefits and development potential, this could be an excellent step in your career journey.