Customer Team Member reference: 1061817

We're excited to present an opportunity for a Customer Team Member at Co-op, located at 14 Bushland Road, Northampton, NN3 2NS. This role offers a competitive pay rate of £12.60 per hour, with a permanent part-time contract of 16 hours per week, plus the potential for regular overtime. This position is ideal for individuals seeking a flexible work environment and a role where they can make a tangible difference to customers and their community.

This is more than just a retail role; it's a chance to be part of an organisation with a strong heritage and a commitment to its people and communities. Co-op stands out with its unique values and comprehensive benefits package designed to support its colleagues' well-being.

Advantages for Potential Candidates:

• Comprehensive Benefits: Co-op offers an impressive array of benefits, including a generous 31 days of holiday (pro rata for part-time), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This demonstrates a genuine investment in your overall health and well-being.
• Employee Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus 10% off other brands, offering substantial savings on your everyday purchases.
• Financial Well-being Support: The "Stream" app provides access to a percentage of your earned pay as you need it, offering valuable flexibility in managing your finances.
• Career Development and Training: Co-op provides full, paid training and dedicated support for your personal development. This indicates a commitment to helping you grow within the company and advance your career.
• Work-Life Balance & Flexibility: While this is a part-time role, the availability of regular overtime and varied shifts (including early mornings, afternoons, late evenings, and weekends) offers a degree of flexibility. Rotas are shared three weeks in advance and are accessible via your mobile, promoting better planning.
• Meaningful Work & Community Focus: As a Customer Team Member, you'll play a vital role in delivering excellent customer service, supporting your colleagues, and contributing to the local community. Co-op's long-standing commitment to fairness and community support provides a strong sense of purpose.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams and actively welcomes applications from all backgrounds. They are proud to be part of the Disability Confident scheme and offer support for any adjustments needed during the recruitment process.

Key Considerations for Your Career Path:

• Varied Working Pattern: The role requires flexibility to work a range of shifts, including early mornings, late evenings, and weekends. Candidates should consider how this aligns with their personal commitments and lifestyle.
• Customer-Centricity: A genuine care for customer needs and excellent people skills are paramount. This role is best suited for individuals who thrive on interaction and enjoy problem-solving to ensure a positive customer experience.
• Adaptability: The ability to embrace change and adopt a positive approach to problem-solving will be highly valued as you contribute to introducing new products and services and supporting your team.
• Application Process: The application involves completing two online assessments which take approximately 20 minutes. This modern approach allows for a streamlined application, even via mobile device.
• Part-Time Commitment: While this is a part-time role, the potential for overtime offers an opportunity to increase hours if desired. Candidates should be clear on their preferred working hours.

This Customer Team Member position at Co-op offers a rewarding combination of competitive pay, excellent benefits, and a supportive, values-driven work environment. It's a fantastic opportunity for individuals looking to build a career in retail with an organisation that truly values its colleagues and the communities it serves.