Customer Team Member reference: 1058252

Opportunity Overview: Customer Team Member at Co-op (Choppington)

This role presents a fantastic opportunity for individuals looking to join a well-established and community-focused organisation. As a Customer Team Member at the Co-op in Choppington, you'll be at the forefront of delivering excellent customer service and contributing to the smooth running of the store. This position is ideal for those seeking a part-time role with regular overtime opportunities, offering a stable and permanent contract.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. You'll benefit from a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to invaluable virtual healthcare services for you and your family. A substantial 30% discount on all Co-op products and a further 10% on other brands is a significant perk.
• Career Development and Support: Co-op provides full, paid training, ensuring you have all the skills and knowledge needed to excel. Furthermore, there's a strong emphasis on personal development and career progression, with dedicated support available.
• Financial Wellbeing: The inclusion of Wagestream, a money management app, allows you access to a percentage of your earned pay before payday, offering flexibility and control over your finances.
• Work-Life Balance and Predictability: While shifts are varied, including afternoons, late evenings, and weekends, you can expect your rotas to be shared three weeks in advance and accessible on your phone, aiding in planning.
• Community Impact: Co-op's long-standing commitment to its members and communities is a unique selling point. As a colleague, you'll have the chance to support your local community through various activities and events.
• Inclusive Environment: Co-op actively fosters a diverse and inclusive workplace, celebrating differences and ensuring that teams reflect the communities they serve. They are committed to providing reasonable adjustments for candidates with disabilities, including offering interviews to disabled candidates who meet the minimum criteria under the Disability Confident scheme.

Key Considerations for Candidates:

• Shift Flexibility: The role requires a degree of flexibility to work varied shifts, including afternoons, late evenings, and weekends. This needs to align with your personal circumstances and availability.
• Diverse Responsibilities: Beyond customer service at the tills, your duties will encompass a range of in-store tasks such as restocking shelves, maintaining cleanliness, and ensuring product freshness and accuracy.
• Proactive Approach: This role is well-suited for individuals who are proactive, enjoy problem-solving, and have a positive attitude towards change.
• Application Process: The application process is streamlined and can be completed via a mobile device, with no CV required. However, be prepared to complete two online assessments as part of the selection process.

Career Path Guidance:

This Customer Team Member role is an excellent entry point into the retail sector and offers a solid foundation for a career within the Co-op. The provided training and emphasis on personal development mean that motivated individuals can look forward to growth opportunities within the organisation. Developing strong customer service, teamwork, and problem-solving skills in this role will be transferable to various future career paths, both within Co-op and beyond. The company's commitment to wellbeing and community engagement also makes it an attractive place for those who value a supportive and purposeful work environment.