Customer Team Member reference: 1057773

Embark on a rewarding career journey as a Customer Team Member with Co-op in Draycott Road, Long Eaton. This part-time role, offering 12 hours per week with the potential for regular overtime, presents an excellent opportunity for individuals seeking a role within a values-driven organization. Co-op is renowned for its commitment to its communities and its colleagues, making this a compelling prospect for those who prioritize both customer service and personal well-being.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Upon joining Co-op, you'll gain access to an impressive array of benefits. This includes a generous 31 days of holiday (pro-rata for part-time roles), a competitive pension scheme with up to a 10% employer contribution, and invaluable virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Exclusive Colleague Discount: Enjoy a substantial 30% discount on all Co-op products within their stores, and a 10% discount on a wide range of other brands. This is a significant perk for regular shoppers and those looking to manage their household expenses.
• Focus on Well-being: Co-op prioritizes the holistic well-being of its colleagues. You'll receive support for your physical, mental, and financial health, along with leading policies designed to assist during life's significant events.
• Career Development and Training: Full, paid training is provided, ensuring you have the skills and knowledge to excel. Co-op is committed to your personal development and career progression, offering dedicated support to help you grow within the organization.
• Financial Flexibility: The inclusion of Wagestream, a money management app, allows you to access a portion of your earned pay before payday, providing an added layer of financial control and flexibility.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are easily accessible via your mobile device, promoting better planning and predictability in your schedule.
• Commitment to Diversity and Inclusion: Co-op actively fosters an inclusive workplace where everyone feels valued and has the opportunity to reach their full potential. They are part of the Disability Confident scheme, ensuring fair opportunities for all.

Key Considerations for Your Career Path:

• Flexible Working Hours: The role requires flexibility to work varied shifts, including early mornings, afternoons, late evenings, and weekends. While this offers adaptability, candidates should be prepared for a dynamic schedule.
• Customer-Centric Approach: A genuine passion for helping customers and members is paramount. You'll be the face of Co-op, providing excellent service on the tills and shop floor, and actively engaging with customers.
• Teamwork and Collaboration: The ability to work effectively within a friendly team, supporting colleagues and collaboratively solving customer issues, is essential for success in this role.
• Proactive and Adaptable Mindset: A positive attitude towards change, problem-solving, and the introduction of new products and services will be highly beneficial.
• Community Engagement: Opportunities to get involved in local community activities and events are integral to the Co-op ethos, offering a chance to contribute beyond the store's immediate operations.
• Simplified Application Process: The application process is designed to be accessible, allowing you to apply from your mobile device without the need for a CV and includes two short online assessments.

This Customer Team Member position at Co-op offers more than just a job; it's an opportunity to be part of a company that values its people and communities. For those seeking a role that combines customer service with strong ethical principles and comprehensive support, this position is a compelling stepping stone in your career development.