Customer Team Member reference: 1058782

Customer Team Member - A Rewarding Opportunity at Co-op

Are you seeking a dynamic part-time role within a company that truly values its people and communities? This Customer Team Member position at Co-op offers a compelling blend of customer interaction, operational responsibilities, and exceptional employee benefits, making it an attractive prospect for individuals looking to build a meaningful career.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for both themselves and their families. Furthermore, a substantial 30% discount on all Co-op products offers significant savings.
• Career Development and Support: This role isn't just about day-to-day tasks. Co-op is committed to supporting colleagues' well-being, offering access to Wagestream for financial management and a 24/7 employee assistance service. Crucially, full, paid training is provided, along with dedicated support for personal development and career progression, indicating a genuine investment in your future.
• Flexible Work Arrangements: While the contract is for 12 hours per week, the opportunity for regular overtime provides flexibility to increase hours as needed. The varied shift pattern, including early mornings, afternoons, late evenings, and weekends, can be discussed at interview, allowing for a schedule that can potentially integrate with other commitments. Rotas are shared three weeks in advance and accessible via mobile, promoting better planning.
• Community Focused Environment: Joining Co-op means becoming part of an organization with a rich history of fairness and community engagement. This role provides the chance to actively support your local community through various activities and events, fostering a sense of purpose beyond the workplace.
• Simplified Application Process: Co-op has made applying accessible. You can apply directly from your mobile device without the need for a traditional CV, and the role includes two online assessments that take approximately 20 minutes to complete, streamlining the initial stages of recruitment.

Key Considerations for Your Career Path:

• Shift Flexibility is Key: The role requires adaptability to a varied working pattern, including early mornings, late evenings, and weekends. Candidates who thrive in a dynamic environment and can manage diverse schedules will find this well-suited.
• Customer-Centric Approach: The core of this role is providing excellent customer service. A genuine care for customers' needs, strong interpersonal skills, and a positive attitude towards problem-solving are essential for success.
• Team Collaboration: Working effectively as part of a friendly team is paramount. The ability to support colleagues and contribute to a positive store atmosphere will be highly valued.
• Operational Responsibilities: Beyond customer service, the role involves essential store operations such as restocking shelves and maintaining store standards. An eagerness to learn and contribute to these tasks is important.
• Commitment to Inclusion: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. Candidates who embrace diversity and inclusion will find a supportive environment. The company also has strong commitments to supporting candidates with disabilities, including offering interviews to those who meet the minimum criteria under the Disability Confident scheme.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking not just a job, but a role within a company that prioritizes its people, community, and ethical practices. If you are customer-focused, adaptable, and seeking a rewarding part-time role with excellent benefits and development potential, this could be an ideal next step in your career journey.