Customer Team Member reference: 1058890

This review offers a comprehensive look at the Customer Team Member opportunity at Co-op, designed to help prospective candidates understand the role and its potential for career growth.

Customer Team Member Role at Co-op: An Engaging Opportunity

The Co-op is actively seeking dedicated individuals to join their team as Customer Team Members at their 112 Newton Road, High Heaton, Newcastle Upon Tyne location. This role offers a competitive hourly wage of £12.60 for 20 hours per week, with opportunities for regular overtime. The permanent, part-time contract is ideal for those seeking flexible work arrangements.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op employees enjoy an impressive array of benefits, including 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contribution, and access to virtual healthcare services for employees and their families. A standout perk is the 30% discount on all Co-op products.
• Commitment to Well-being: Co-op demonstrates a strong commitment to employee welfare, offering support for physical, mental, and financial well-being. They also provide market-leading policies to assist with significant life events.
• Career Development and Training: Full, paid training is provided, along with dedicated support for personal development and career progression. This indicates a clear pathway for growth within the organization.
• Work-Life Balance and Flexibility: While the role requires flexibility with varied shifts including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via mobile. This allows for better planning of personal commitments.
• Community Focus: This role provides an opportunity to be an active part of the local community, engaging in various activities and events.
• Inclusive Workplace: Co-op champions diversity and inclusion, welcoming applications from all backgrounds and offering support and reasonable adjustments for individuals with disabilities.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires adaptability to a range of shifts, including early mornings (store opening) and late evenings (until 11pm). Candidates should be comfortable with this varied schedule.
• Age Requirement: Due to the shift patterns, applicants must be aged 18 or over.
• Application Process: The application is designed for ease of use, with no CV required and the ability to apply via mobile. However, be prepared for two online assessments that take approximately 20 minutes to complete.
• Core Responsibilities: As a Customer Team Member, you will be involved in customer service at the tills and on the shop floor, re-stocking shelves, maintaining store cleanliness, and ensuring products are correctly priced and dated.
• Customer-Centric Approach: A genuine care for customer needs and excellent people skills are paramount for success in this role. A positive attitude towards problem-solving and change is also highly valued.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals looking to join a values-driven organization that prioritizes its people and communities. The combination of competitive pay, excellent benefits, and a supportive environment makes this a role worth serious consideration for anyone seeking to build a career with purpose.