Customer Team Member reference: 1058949

This review provides insights into the Customer Team Member role at Co-op, aiming to guide potential candidates in their career development and highlight the unique advantages of this opportunity.

Customer Team Member: A Gateway to Community and Career Growth

Are you seeking a role that offers more than just a job? The Customer Team Member position at Co-op presents a compelling opportunity for individuals looking to engage with their local community, develop a robust skill set, and benefit from a supportive and forward-thinking employer. This part-time role, requiring 16 hours per week with potential for regular overtime, offers a competitive hourly wage of £12.60 and a clear path to permanent employment.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Beyond the hourly wage, Co-op offers an impressive array of benefits. This includes a generous 31 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contribution, and immediate access to valuable services such as virtual healthcare for you and your family, and a 30% discount on all Co-op products.
• Supportive and Caring Environment: Co-op emphasizes a commitment to colleague wellbeing, offering support for physical, mental, and financial health. They provide market-leading policies to assist with significant life events, demonstrating a genuine investment in their employees' lives.
• Skill Development and Training: Co-op provides full, paid training, ensuring you are well-equipped for your role, including working in the in-store bakery. There's a dedicated focus on personal development and career progression, with rotas shared three weeks in advance and accessible via mobile, promoting work-life balance.
• Community Engagement: As a Customer Team Member, you'll be an integral part of the local community, supporting local initiatives and events. This role offers a chance to make a tangible difference right on your doorstep.
• Flexible and Modern Application Process: The application process is designed to be accessible and user-friendly, allowing you to apply directly from your mobile device without needing a CV.
• Financial Wellbeing Tools: Access to Wagestream, a money management app, allows you to draw a percentage of your earned pay as you need it, offering greater control over your finances.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires a flexible approach to working hours, with varied shifts including early mornings, afternoons, late evenings, and weekends. While the exact schedule is discussed at interview, it's important to be prepared for a dynamic working pattern.
• Age Requirement: Due to the operational hours of the store, applicants must be aged 18 or over.
• Diverse Responsibilities: As a Customer Team Member, you'll undertake a range of tasks, from direct customer service at the tills and on the shop floor, to essential duties like re-stocking shelves, maintaining store standards, and contributing to the in-store bakery.
• Proactive Problem-Solving: The ideal candidate will possess a positive approach to change and a knack for problem-solving, contributing to a smooth and efficient store environment.
• Inclusive Workplace: Co-op is committed to building diverse teams and fostering an inclusive workplace where everyone can thrive. They actively welcome applications from all backgrounds and offer support for candidates with disabilities.

This Customer Team Member position is an excellent starting point for those who are passionate about customer service, enjoy being part of a team, and value working for an organisation with a strong ethical foundation and a genuine commitment to its employees and communities. It's a role that offers stability, development, and the chance to contribute meaningfully.