Customer Team Member reference: 1061425

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Customer Team Member Opportunity: A Pathway to Service Excellence and Community Engagement

This role presents an exciting opportunity for individuals looking to contribute to a well-established and community-focused organization. As a Customer Team Member at Co-op, you'll be more than just a cashier; you'll be a vital part of a friendly team dedicated to exceptional customer service and the smooth operation of the store, including hands-on experience in their in-store bakery. If you're seeking a role that offers stability, valuable benefits, and a chance to make a real difference, this position warrants serious consideration.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Co-op offers a comprehensive suite of benefits designed to support your wellbeing and financial security. This includes a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Staff Discount: Enjoy a substantial 30% discount on all Co-op products in-store, making your everyday shopping more affordable. An additional 10% discount on other brands further enhances this perk.
• Flexible and Predictable Working Pattern: While this is a part-time role offering 12 hours per week plus regular overtime, the core weekend shifts (Saturday and Sunday, 5:45 am - 2 pm) provide a predictable structure. The additional weekday shift, to be discussed at interview, offers an opportunity for increased hours and earnings.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you have the skills and confidence to excel in your role. This commitment extends to dedicated support for your personal development and career progression, making it a valuable stepping stone for those looking to grow within the retail sector.
• Focus on Wellbeing and Support: Co-op demonstrates a strong commitment to its employees' wellbeing, offering support for physical, mental, and financial health. They also provide market-leading policies to assist colleagues through significant life events, showcasing a genuinely caring employer.
• Community Involvement: This role offers the chance to support your local community through various activities and events. If you're passionate about contributing to the places you live, this aspect of the role will be particularly rewarding.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams. They actively welcome applications from all backgrounds and are committed to creating an environment where everyone feels they belong. They are a Disability Confident employer and offer support for adjustments during the recruitment process.
• Stream - Early Pay Access: Benefit from "Stream," a money management app that allows you to access a percentage of your earned pay before your official payday, offering valuable financial flexibility.

Key Considerations for Your Career Path:

• Weekend Focus: The primary working days are Saturday and Sunday. Candidates should ensure this aligns with their personal commitments and career aspirations.
• Early Starts: The 5:45 am start time on weekends requires a willingness to adapt to early morning routines. The age requirement of 18+ is in place due to potential early or late working hours.
• Varied Responsibilities: The role encompasses a wide range of tasks beyond till operation, including shelf stocking, cleaning, and working in the bakery. A positive attitude towards varied duties and a proactive approach to problem-solving are essential.
• Customer-Centricity: A genuine care for customer needs and strong interpersonal skills are paramount. The ability to build positive relationships with both customers and colleagues will be key to success.
• Adaptability: The retail environment can be dynamic. A positive approach to change and a willingness to learn and adapt are important qualities for this role.
• Application Process: Be prepared to complete two online assessments as part of the application, which will take approximately 20 minutes.

This Customer Team Member position at Co-op offers a compelling blend of rewarding work, substantial benefits, and a supportive environment. It's an excellent opportunity for individuals seeking stable part-time employment with a company that values its people and its communities, and it can serve as a strong foundation for a career in customer service and retail operations.