Customer Team Member reference: 1059485

Opportunity Alert: Customer Team Member at Co-op – A Stepping Stone to Growth

Are you seeking a role that offers a supportive environment, valuable experience, and excellent benefits? This Customer Team Member position at Co-op presents a compelling opportunity for individuals looking to begin or advance their careers in customer service and retail operations. Located in Crawcrook, this part-time role (12 hours per week with regular overtime potential) offers a competitive hourly wage of £12.60 and a 3-month temporary contract, making it an ideal stepping stone for those seeking flexible work or a trial period in a new field.

Advantages for Aspiring Candidates:

• Comprehensive Training & Development: Co-op provides full, paid training, ensuring you have the skills and knowledge needed to excel. This commitment to learning extends beyond initial onboarding, with dedicated support for personal development and career progression, signalling a genuine investment in your future.
• Exceptional Benefits Package: Beyond the competitive pay, Co-op offers an impressive array of benefits. These include a generous 31 days of holiday (pro-rata), a robust pension scheme with up to 10% employer contributions, and exclusive colleague discounts of 30% on Co-op products and 10% on other brands.
• Holistic Well-being Support: Co-op prioritizes its colleagues' well-being. You'll have access to virtual healthcare services for yourself and your family, including GP appointments and mental health support. Furthermore, the Wagestream app provides financial well-being tools, allowing access to a percentage of your earned pay. A 24/7 employee assistance service further underscores this commitment.
• Community-Focused Culture: Joining Co-op means becoming part of an organization with a rich history of fairness and community focus. This ethos translates into a supportive work environment where teamwork and making a positive impact are highly valued. You'll have opportunities to get involved in community activities.
• Flexible Application Process: The ability to apply using a mobile device without the need for a CV simplifies the application process, making it accessible and convenient.
• Work-Life Balance Focus: While this is a part-time role, the provision of rotas shared three weeks in advance and accessible via mobile helps with planning and maintaining a healthy work-life balance.

Key Considerations for Your Career Path:

• Shift Pattern: The working pattern is 2pm-10pm, including weekends. While specific details will be discussed at the interview, this consistent afternoon/evening and weekend schedule is a crucial factor to consider when assessing personal commitments and lifestyle preferences.
• Temporary Contract: The 3-month temporary contract offers a fantastic opportunity to gain experience and evaluate a career within Co-op. For those seeking a long-term, permanent role, it's important to view this as a potential entry point with the possibility of future opportunities within the organization.
• Diverse Skill Development: As a Customer Team Member, you'll gain hands-on experience in a variety of tasks, from customer service and till operations to stock management and maintaining store standards. This broad exposure is invaluable for developing a well-rounded retail skill set.
• Embracing Inclusivity: Co-op is committed to building diverse and inclusive teams. Candidates from all backgrounds are encouraged to apply, and the company actively supports individuals with disabilities, offering adjustments and interview guarantees under the Disability Confident scheme. This highlights a progressive and welcoming workplace culture.

This Customer Team Member role at Co-op is more than just a job; it's an opportunity to be part of a respected organization that invests in its people and communities. If you possess a genuine care for customers, strong interpersonal skills, and a positive attitude towards problem-solving and change, this position could be an excellent foundation for your career journey.