Customer Team Member reference: 1059593

## A Community-Focused Role with Excellent Benefits: Customer Team Member at Co-op This opportunity to join the Co-op as a Customer Team Member in Barrhead offers a compelling blend of stable part-time employment, a supportive work environment, and an attractive benefits package. For individuals seeking a role where they can genuinely contribute to their local community and develop their customer service skills, this position presents a valuable career stepping stone.

The role is advertised as part-time, with 12 hours per week plus regular overtime, offering flexibility for those balancing other commitments. The permanent contract provides job security, while the inclusion of overtime opportunities allows for potential income growth. A key advantage is the flexible working pattern, which, while requiring availability across early mornings, afternoons, late evenings, and weekends, will be discussed at the interview stage, allowing candidates to communicate their availability and preferences.

### Key Advantages for Candidates: * **Comprehensive Benefits Package:** Co-op stands out with an impressive array of benefits that go beyond the standard. Candidates can look forward to: * 31 days of holiday (pro-rata for part-time), offering excellent work-life balance. * A pension scheme with up to 10% employer contributions, a significant advantage for long-term financial planning. * Access to virtual healthcare services for employees and their families, including GP appointments, mental health support, and more, demonstrating a strong commitment to wellbeing. * A generous 30% discount on all Co-op products and an additional 10% on other brands, offering substantial savings. * Access to Wagestream, a financial wellbeing app that allows employees to access a portion of their earned wages early. * A 24/7 employee assistance service for confidential support. * **Dedicated Training and Development:** The provision of full, paid training means that candidates, regardless of prior experience, will be well-equipped for the role. The emphasis on "dedicated support for your personal development and career progression" suggests Co-op's investment in its employees' growth. * **Community Focus:** Co-op's long-standing commitment to its members and communities is a core aspect of its ethos. This role offers the chance to be part of a team that actively contributes to the local area, which can be a highly rewarding aspect for many. * **Simplified Application Process:** The ability to apply via a mobile device with no CV required removes a significant barrier for some candidates, making the application process more accessible. * **Proactive Rotas:** Rotas shared three weeks in advance and accessible on your phone provide predictability and aid in personal planning. ### Key Considerations for Candidates: * **Shift Flexibility:** While the working pattern offers variety, candidates must be prepared to work a range of shifts, including early mornings, late evenings, and weekends. Open communication about availability during the interview is crucial. * **Physical Demands:** The role involves tasks such as stocking shelves and cleaning, which may require some physical stamina. * **Customer-Facing Role:** A genuine care for customers and strong interpersonal skills are essential for success. The ability to build positive relationships and provide excellent service is paramount. * **Adaptability:** The role requires a positive approach to change and problem-solving, as the retail environment is dynamic.

In conclusion, this Customer Team Member position at Co-op in Barrhead is an excellent opportunity for individuals seeking a part-time role within a reputable organisation that values its employees and the communities it serves. The generous benefits, supportive training, and focus on wellbeing make it an attractive prospect for those looking to build a career in customer service and contribute to a business with a strong ethical foundation.