Customer Team Member reference: 1060471

Review: Customer Team Member Opportunity at Co-op (Bradwell)

This Customer Team Member position at Co-op in Bradwell presents an excellent opportunity for individuals seeking a part-time role within a values-driven organization. The role offers flexibility in working hours and a comprehensive benefits package, making it an attractive prospect for those looking to balance work with other commitments or to build a career in retail.

Advantages for Potential Candidates:

• Career Development & Training: Co-op is committed to supporting its colleagues. This role includes full, paid training and dedicated support for your personal development and career progression. This is a significant advantage for those new to retail or looking to enhance their skills.
• Exceptional Benefits Package: Beyond the competitive hourly rate of £12.60, successful candidates will enjoy a generous array of benefits. These include 31 days of holiday (pro-rata for part-time), a strong pension scheme with up to 10% employer contributions, and exclusive access to virtual healthcare services for you and your family.
• Employee Discount: A standout perk is the 30% discount on all Co-op products in-store, significantly enhancing the financial benefits of employment. Additional discounts on other brands are also available.
• Financial Wellbeing Support: The provision of "Stream" – a money management app allowing access to a percentage of earned pay before payday – demonstrates a commitment to supporting your immediate financial needs.
• Work-Life Balance & Flexibility: While the working pattern is varied, the contract offers 12-20 hours per week with regular overtime, providing a degree of control. The rotas are shared three weeks in advance and are accessible via mobile, aiding in planning.
• Values-Driven Organization: Co-op's long-standing commitment to fairness and community support is a key differentiator. This role offers the chance to be part of a team that genuinely cares about its members and local communities.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds and committed to making reasonable adjustments for individuals with disabilities.

Key Considerations for Candidates:

• Shift Flexibility: The role requires flexibility across varied shifts, including early mornings (starting at 5:45 am), late evenings (up to 11:15 pm), and weekends. This is crucial for candidates to consider in relation to their personal circumstances and preferences.
• Age Requirement: Due to the nature of the shifts, applicants must be aged 18 or over.
• Application Process: The application is designed for ease, allowing applications via mobile with no CV required. However, it does involve completing two online assessments, approximately 20 minutes in duration.
• Role Responsibilities: As a Customer Team Member, your duties will encompass providing excellent customer service at the tills and on the shop floor, restocking shelves, maintaining store cleanliness, and supporting new product launches. A genuine care for customer needs and good interpersonal skills are essential.

In summary, this Customer Team Member role at Co-op offers a compelling blend of competitive pay, extensive benefits, and genuine career support. It's an ideal stepping stone for individuals seeking to enter or advance within the retail sector, particularly those who value a supportive, community-focused, and inclusive work environment.