Christmas Customer Assistant - Food - Bury St Edmunds reference: 6254125530

Discover an Engaging Opportunity at M&S: Customer Assistant (Foods)

Are you passionate about food and dedicated to delivering exceptional customer experiences? Marks & Spencer is seeking enthusiastic individuals to join their Foods team as Customer Assistants. This role offers a unique opportunity to become a brand ambassador, showcasing high-quality products and creating memorable shopping moments for customers.

This position is ideal for those who thrive in a fast-paced retail environment, enjoy interacting with people, and have a genuine interest in M&S's food offerings. You'll play a vital role in ensuring customers feel valued and have access to the products they need.

Advantages for Your Career Path:

• Brand Expertise Development: Gain in-depth knowledge of M&S's extensive food range, becoming a go-to expert for customers seeking recommendations and information on new products.
• Customer Service Excellence: Hone your skills in delivering "remarkable service," a core principle at M&S, which will be invaluable for any customer-facing role.
• Digital Proficiency: Enhance your digital skills by utilizing in-store technology and customer-facing apps, preparing you for the increasingly digital retail landscape.
• Teamwork and Inclusivity: Contribute to a positive and inclusive store environment, developing your ability to collaborate effectively with colleagues and support your community.
• Adaptability and Flexibility: Embrace a role that requires you to be adaptable and work across different areas of the store, building resilience and versatility in your skillset.
• Career Growth Potential: As a leading retailer, M&S offers a dynamic environment where you can learn, grow, and potentially advance your career within the organization.

Key Considerations for Candidates:

• Work Schedule: The regular work pattern involves evening and late-night shifts:
  • Wednesday: 18:00 - 00:00
  • Friday: 18:00 - 00:00
  • Saturday: 18:00 - 00:00
• Peak Season Commitment: Please note that successful candidates will be required to work up to full-time hours during the weeks commencing December 14th and December 21st, reflecting operational demands during a busy period.
• Age Restriction: Due to the nature of the late-night working hours, this role is only suitable for individuals aged 18 and over, in compliance with health and safety legislation.
• Unsocial Hours Premium: An additional premium of £3.00 per hour will be applied to hours worked between 22:00 and 06:00, acknowledging the unsociable nature of these shifts.
• Proactive and Hands-On Approach: The role requires a willingness to "roll your sleeves up," work hard, and consistently go above and beyond for customers.
• Customer-Centric Mindset: A key requirement is to prioritize customers over tasks, embodying the M&S ethos of putting the customer at the heart of everything.

This Customer Assistant role at M&S is more than just a job; it's an opportunity to develop valuable skills, contribute to a renowned brand, and be part of a team committed to excellence. If you are a motivated individual with a passion for service and a desire to grow, we encourage you to explore this exciting opportunity.