Customer Assistant - Food - Newport Retail Park reference: 6250354251

Opportunity Review: Customer Assistant - M&S Foods

This is an exciting opportunity for individuals looking to immerse themselves in the world of premium food retail with a highly respected brand like Marks & Spencer. As a Customer Assistant in the Foods section, you will be at the forefront of delivering exceptional customer experiences, becoming a true ambassador for M&S's renowned product quality, value, and service.

Advantages for Potential Candidates:

• Brand Immersion and Product Expertise: Gain in-depth knowledge of high-quality M&S Food products. This role offers a fantastic chance to become a product expert and share that passion with delighted customers.
• Customer-Centric Role: If you thrive on making people feel valued and enjoy going the extra mile to ensure customer satisfaction, this position is ideal. You'll be empowered to create memorable shopping experiences.
• Digital Proficiency Development: M&S is embracing a digital future. You will have the opportunity to hone your skills with in-store digital tools and customer-facing apps like the Sparks App, enhancing efficiency and customer engagement.
• Teamwork and Inclusive Environment: This role emphasizes the importance of collaboration and fostering a positive, inclusive store environment. You'll contribute to a supportive team where respect for colleagues and the community is paramount.
• Adaptability and Versatility: The retail landscape is dynamic. This position will allow you to develop your flexibility and ability to seamlessly adapt to different areas of the store and evolving demands.
• Career Development: M&S is committed to pushing boundaries and offering exciting opportunities. This role serves as a strong foundation for a career within a leading retail organization that values innovation and employee growth.
• Commitment to Inclusion: M&S champions an inclusive and diverse workplace. They are dedicated to a fair and transparent recruitment process and are open to discussing flexible working arrangements.

Key Considerations for Your Career Path:

• Work Pattern: The advertised work pattern involves early morning shifts across specific days in a two-week cycle. Candidates should carefully review the provided schedule and ensure it aligns with their personal circumstances and career aspirations. Due to health and safety legislation, individuals under 18 years of age cannot be considered for this role.
• Proactive and Hardworking Ethic: The role requires a proactive approach and a willingness to "roll up your sleeves" and exceed expectations. If you are self-motivated and enjoy a fast-paced environment, you will likely thrive here.
• Customer Service Excellence: A high level of customer service is non-negotiable. Candidates should possess strong communication skills, be excellent listeners, and have a genuine desire to help and serve others.
• Attention to Detail: Maintaining a clean and well-stocked store, along with accurately serving customers and meeting sales targets, requires a keen eye for detail and a commitment to delivering excellent work.
• Accountability and Self-Management: You will be expected to take ownership of your workload, plan efficiently, and manage your time effectively to ensure tasks are completed to a high standard.
• Feedback and Continuous Improvement: A willingness to act upon feedback and actively seek it out is crucial for professional growth. M&S values individuals who are committed to learning and development.

This Customer Assistant position at M&S Foods offers a compelling opportunity for individuals who are passionate about food, dedicated to exceptional customer service, and eager to be part of a forward-thinking retail environment. By understanding the advantages and key considerations, potential candidates can make an informed decision about how this role can best fit into their career journey.