Customer Team Member reference: 1061728

Discover a Rewarding Career as a Customer Team Member at Co-op in Wilton, Salisbury

Are you seeking a customer-facing role that offers genuine opportunities for growth, excellent benefits, and a chance to make a real difference in your community? The Co-op in Wilton, Salisbury (SP2 0HE) is looking for enthusiastic individuals to join their Customer Team. This permanent, part-time position offers a competitive pay rate of £12.60 per hour and a flexible working pattern of 16-24 hours per week, with potential for regular overtime.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for taking care of its colleagues. You'll enjoy 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for you and your family, covering everything from GP appointments to mental health support.
• Generous Employee Discount: Benefit from a substantial 30% discount on all Co-op products in-store, plus additional discounts on other brands, making your weekly shop more affordable.
• Financial Wellbeing Support: The "Stream" app offers access to a percentage of your earned pay before payday, providing valuable flexibility for managing your finances.
• Career Development and Training: Co-op provides full, paid training to equip you with the skills needed for the role, including Post Office Counter duties. They are committed to supporting your personal development and career progression.
• Work-Life Balance Considerations: While the role requires flexibility with varied shifts (early mornings, afternoons, late evenings, and weekends), rotas are shared three weeks in advance and accessible via your mobile device. This allows for better planning and management of your personal commitments.
• Inclusive and Supportive Environment: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to creating a workplace where everyone feels they belong. They are proud to be a Disability Confident employer and offer support for any adjustments needed during the recruitment process.
• Community Focus: As a Co-op colleague, you'll have the opportunity to get involved in activities and events that support your local community, aligning with Co-op's long-standing commitment to fairness and community well-being.
• Convenient Application Process: You can apply using your mobile device, and a CV is not required, simplifying the initial application.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shift patterns, applicants must be aged 18 or over.
• Shift Flexibility: The role requires a willingness to work varied shifts, including early mornings (from 5:30 am) and late evenings (until 11 pm), as well as weekends. This needs to be a comfortable aspect of your career aspirations.
• Diverse Responsibilities: Beyond customer service at the tills, the role involves a broad range of tasks such as restocking shelves, maintaining store cleanliness, and assisting on the Post Office Counter. A proactive and adaptable approach is beneficial.
• Customer-Centric Approach: The core of this role is providing excellent customer service. A genuine care for others, strong people skills, and a positive attitude towards problem-solving are essential for success and career advancement within the Co-op.
• Adaptability to Change: Co-op is continuously evolving, introducing new products and services. Candidates who embrace change and contribute positively to team learning will thrive.

This Customer Team Member position at Co-op offers more than just a job; it's an opportunity to join a values-driven organization that invests in its people and communities. If you are looking for a role that provides stability, excellent benefits, and a supportive environment where you can develop your skills, this could be the perfect step in your career journey.