Customer Team Member reference: 1061684

Customer Team Member - Market Place, Pocklington

This opportunity at Co-op in Market Place, Pocklington, offers a chance to join a well-established organization with a strong community focus. As a Customer Team Member, you'll be at the forefront of customer service, contributing to a positive shopping experience and playing a vital role in the day-to-day operations of the store.

Advantages for Potential Candidates:

• Competitive Pay and Benefits: Earn £12.60 per hour with the prospect of regular overtime, making this a financially attractive part-time role. Beyond the hourly wage, Co-op provides an impressive array of benefits. These include a generous 31 days of holiday (pro-rata for part-time), a substantial pension contribution of up to 10% from Co-op, and immediate access to virtual healthcare services for both you and your family, offering peace of mind.
• Employee Discount: A significant 30% discount on all Co-op products in-store is a fantastic perk, allowing you to save on your everyday shopping. Additionally, there are 10% discounts available on a wide range of other brands.
• Career Development and Support: Co-op is committed to supporting its colleagues. You'll receive full, paid training to equip you with the necessary skills for the role. Furthermore, the organization emphasizes personal development and career progression, indicating opportunities for growth within the company.
• Focus on Wellbeing: Co-op champions a supportive work environment that prioritizes your physical, mental, and financial wellbeing. They offer market-leading policies to assist with various life events, demonstrating a commitment to their employees' overall welfare.
• Flexible Working: While the role requires a varied shift pattern, including early mornings, afternoons, late evenings, and weekends, this flexibility can be advantageous for those seeking to balance work with other commitments. Rotas are shared three weeks in advance and accessible via mobile, aiding in planning.
• Community Engagement: If you're passionate about making a difference in your local community, this role offers opportunities to get involved in various activities and events, aligning with Co-op's core values.
• Stream App Access: Benefit from early access to a portion of your earned pay through the Stream app, offering greater financial flexibility.

Key Considerations for Your Career Path:

• Shift Variety: The role involves a varied working pattern, including early starts and late finishes. Candidates should assess their comfort and suitability for these flexible hours and discuss their availability during the interview process.
• Physical Demands: As a Customer Team Member, you'll be involved in tasks such as re-stocking shelves and keeping the store clean. This requires a level of physical capability and an ability to be on your feet for extended periods.
• Customer-Centric Approach: A genuine care for customer needs and excellent people skills are paramount. If you thrive on interacting with people and enjoy providing exceptional service, this role will be a natural fit.
• Adaptability and Problem-Solving: The ability to embrace change and approach challenges with a positive mindset is important. You'll be part of a team that works collaboratively to solve customer issues and implement new products and services.
• Application Process: The application involves completing two online assessments, taking approximately 20 minutes. This streamlined, mobile-friendly application process means no CV is required, making it accessible for a wider range of candidates.

This Customer Team Member position presents a compelling opportunity for individuals seeking a role with a strong emphasis on customer service, employee benefits, and community involvement. If you are a proactive, customer-focused individual with a desire to contribute to a positive team environment, this role at Co-op could be an excellent step in your career journey.