Customer Team Member reference: 1060502

Opportunity Overview: Customer Team Member - Co-op On The Go, Hereford

This role at the brand-new Co-op On The Go in Hereford presents an exciting entry point into an innovative and evolving retail sector. If you're looking for a part-time position with a focus on customer service and a company that genuinely values its employees, this could be the perfect fit for your career journey.

Advantages for Potential Candidates:

• Innovative Retail Experience: Be at the forefront of a new retail concept focused exclusively on food-to-go and delivery services. This is a chance to gain experience in a dynamic and modern convenience retail environment, distinct from traditional store models.
• Comprehensive Benefits Package: Co-op offers a compelling benefits package that goes beyond the standard. This includes a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to valuable virtual healthcare services for you and your family.
• Employee Well-being Focus: Co-op is committed to supporting the physical, mental, and financial well-being of its colleagues. You'll benefit from market-leading policies designed to assist with significant life events, demonstrating a strong commitment to employee care.
• Valuable Discounts: Enjoy a substantial 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands, offering significant savings.
• Career Development and Training: Full, paid training is provided, along with dedicated support for your personal development and career progression. This role offers a solid foundation for future growth within the Co-op organization.
• Flexible Working and Predictability: While shifts are varied, rotas are shared three weeks in advance and accessible via your mobile, offering a degree of predictability and flexibility for planning. The option for regular overtime also provides an opportunity to increase your weekly hours and earnings.
• Streamed Pay Access: Utilize the 'Stream' app to access a percentage of your earned pay as you go, providing greater financial flexibility.
• Inclusive Workplace: Co-op is dedicated to building diverse teams and fostering an inclusive environment where everyone can thrive. They actively welcome applications from all backgrounds and are committed to making reasonable adjustments for candidates with disabilities.
• Simplified Application Process: The ability to apply using a mobile device with no CV required makes this opportunity highly accessible.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires flexibility to work a variety of shifts, including early mornings, afternoons, evenings, and weekends. Candidates should be prepared to discuss their availability and find a pattern that works for them.
• Physical Demands: As a Customer Team Member, you will be involved in a range of tasks including re-stocking shelves, cleaning, and providing service on the tills and shop floor. A reasonable level of physical activity is to be expected.
• Customer-Centric Approach: A genuine care for customer needs and excellent people skills are essential. You'll be expected to build positive relationships and consistently deliver great customer experiences.
• Adaptability and Problem-Solving: A positive approach to change and a willingness to problem-solve are key attributes for success in this fast-paced retail environment.
• Age Requirement: Applicants must be aged 18 or over to be considered for this role.
• Application Assessments: Be prepared to complete two online assessments, which are estimated to take around 20 minutes.

This Customer Team Member position offers a fantastic opportunity for individuals seeking a rewarding role in a progressive retail setting. With its strong emphasis on employee well-being, comprehensive benefits, and a commitment to innovation, Co-op On The Go provides a solid platform for building a career in the convenience retail sector.