Customer Team Member reference: 1060792

Review: Customer Team Member Opportunity at Co-op (Dunkeld)

This opportunity for a Customer Team Member at the Co-op in Dunkeld presents a compelling prospect for individuals seeking a part-time role with a strong emphasis on community, customer service, and employee well-being. The role offers a competitive hourly wage of £12.60 and a permanent contract, providing stability for those looking to build a long-term career.

Advantages for Potential Candidates:

• Generous Benefits Package: Beyond the hourly pay, Co-op offers an impressive array of benefits. This includes a substantial 31 days of holiday (pro-rata for part-time), a significant pension contribution of up to 10% from the employer, and immediate access to virtual healthcare services for both the employee and their family. The 30% discount on all Co-op products is a notable perk for everyday savings.
• Comprehensive Training and Development: Co-op prioritizes its employees' growth. Full, paid training is provided, ensuring you're well-equipped for the role. The company also emphasizes support for personal development and career progression, hinting at opportunities for advancement within the organization.
• Employee Well-being Focus: Co-op distinguishes itself with a profound commitment to employee well-being. This extends to mental, physical, and financial support, with market-leading policies designed to assist through significant life events.
• Community Engagement: The role encourages involvement in local community activities and events, offering a chance to contribute to the fabric of the area and build meaningful connections.
• Flexible Working and Predictable Rotas: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, the company assures that rotas are shared three weeks in advance and accessible via mobile. This provides a degree of predictability for planning personal commitments.
• Inclusive Application Process: Co-op champions diversity and inclusion. The application process is accessible via mobile device without requiring a CV, and the company actively supports candidates with disabilities through the Disability Confident scheme, ensuring a fair and accommodating recruitment experience.

Key Considerations for Candidates:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings, late evenings, and weekends. Candidates should be comfortable with this flexibility and discuss their availability openly during the interview process.
• Pro-rata Holiday Entitlement: While 31 days of holiday is advertised, it's important to note this is pro-rata for part-time colleagues, meaning the actual holiday entitlement will be a proportion of the full-time allowance based on hours worked.
• Part-Time Hours: This role is advertised as 12 hours per week, with the potential for regular overtime. Candidates should assess if this level of commitment aligns with their career goals and financial needs.
• Application Assessments: The application process includes two online assessments, taking approximately 20 minutes to complete. Candidates should allocate sufficient time and be prepared to engage with these assessments.

Career Path Guidance:

This Customer Team Member role serves as an excellent entry point into the retail sector or for those seeking a stable part-time position with a company that values its people. The emphasis on customer service, teamwork, and operational tasks provides a strong foundation for developing transferable skills. For individuals keen on progressing within Co-op, this role offers exposure to various store operations, potentially leading to opportunities in supervision, management, or specialized areas. The company's commitment to well-being and personal development suggests a supportive environment for long-term career growth.