Discover a Rewarding Career as a DSA Advisor at the University of East London

The University of East London (UEL), a distinguished institution with roots dating back to 1898, is at the forefront of industry 5.0 careers-first education. UEL is dedicated to empowering individuals with the skills and knowledge needed to thrive in the jobs of the future. Their mission extends to fostering diversity within the talent pipeline, actively promoting talent from all backgrounds, and cultivating an inclusive, balanced, and environmentally conscious future. This is a place where forward-thinking, innovative, and curious individuals can truly make a difference.

This is an exceptional opportunity for a motivated individual to join the Student Services team as a DSA Advisor within the Regional Access East London (RACEL) team. Student Services plays a vital role in nurturing student wellness, providing crucial support for individual needs, assisting students in crisis, enhancing retention rates, and ensuring a positive overall student experience. This role offers a direct pathway to contribute to the success and well-being of UEL's diverse student population.

Key Responsibilities and Opportunities

As a DSA Advisor, you will be instrumental in guiding students through the Disabled Students’ Allowance (DSA) process. This is a student-focused role where your expertise will directly impact the accessibility and success of students. Your primary responsibilities will include:

• Acting as the primary point of contact for students navigating the complex DSA application process, providing expert advice and personalized support.
• Conducting thorough assessments, both remotely and in-person, to understand individual student needs and recommending appropriate support solutions.
• Facilitating mediation and dispute resolution between students and DSA service providers, ensuring fair and equitable outcomes.
• Providing essential support for students throughout their DSA applications and liaising effectively with external agencies to secure necessary funding.
• Managing financial transactions related to DSA funding.

What You'll Bring to UEL

UEL is seeking a proactive, empathetic, and highly organized professional with a strong foundation in supporting students with disabilities and a deep understanding of the Disabled Students’ Allowance (DSA).

Key qualifications and experience include:

• Proven experience in advising and guiding adults with disabilities, long-term medical conditions, mental health conditions, specific learning differences, or neurodiversities, ideally within a Higher or Further Education setting.
• Exceptional problem-solving skills, with the ability to use initiative and creativity to address complex student queries effectively.
• Demonstrated experience in managing workloads within a high-pressure environment and a proven ability to work collaboratively as part of a team.
• A strong commitment to equality, diversity, and the social model of disability support, aligning with UEL's core values.

Advantages of Joining UEL

The University of East London offers more than just a competitive salary; it provides a comprehensive package designed to support your career and well-being. You'll be part of an outstanding work environment with an inclusive culture, contributing to a university that is genuinely committed to changing lives.

Key benefits include:

• A genuinely competitive salary, commensurate with experience.
• A comprehensive range of excellent benefits, detailed on the UEL website.
• The opportunity to work at either the Stratford or Docklands campuses, offering dynamic and accessible working environments.
• Being part of an organization that champions equality, diversity, and inclusion, with a proven track record of achievements in these areas. UEL is a disability confident employer and actively values all applications.
• The chance to take your career to the next level within a forward-thinking institution dedicated to success and positive change.

This role presents a fantastic opportunity for professionals looking to make a tangible impact on student lives and contribute to a university that is shaping the future of education. If you are inspired by UEL's environment and committed to student success, this is an opportunity you won't want to miss.