Funeral Arranger - 6 Month Fixed Term Contract reference: 1061410

## Funeral Arranger Opportunity: A Path to Meaningful Service and Career Growth This fixed-term Funeral Arranger position offers a unique opportunity to join a compassionate team and provide invaluable support to families during a significant time of need. If you are seeking a role that combines direct community impact with professional development, this role warrants your careful consideration.

What the Role Entails:

As a Funeral Arranger, you will be instrumental in guiding families through the process of creating a meaningful farewell for their loved ones. Your responsibilities will be diverse and deeply human-centered, encompassing:

• Building and nurturing positive relationships with clients and the wider community, offering a consistent point of contact and empathetic support.
• Providing comprehensive assistance to clients, both in person and remotely, managing inquiries and facilitating arrangements with sensitivity and professionalism.
• Ensuring the funeral home environment is always impeccably maintained, creating a safe, clean, and welcoming space for grieving families.
• Utilizing various digital systems and devices to accurately manage client documentation, funeral arrangements, and invoicing, requiring a good level of IT proficiency.
• Adhering to all regulated processes, including referring specialized services like funeral plan sales to dedicated arrangers.
• Assisting with the physical elements of funeral preparation, including the dignified handling of coffins and the deceased, with appropriate training and equipment provided.
• Maintaining client management applications with precise and timely information to ensure data integrity.

Key Advantages for Candidates:

• Meaningful Impact: This role offers the profound satisfaction of directly contributing to the well-being of individuals and families in your community.
• Comprehensive Training: No prior experience in the funeral industry is required. You will receive full training and ongoing support, equipping you with all the necessary skills and knowledge.
• Career Development: Beyond this fixed-term contract, the organization emphasizes continuous career development, including access to apprenticeships, offering a pathway for future growth.
• Competitive Compensation and Benefits: A competitive hourly rate of £13.01, coupled with a strong pension scheme (up to 10% employer contributions), and a generous discount on Co-op products and services, enhances the overall package.
• Work-Life Balance: The part-time nature of the role (18.75 hours per week, Monday to Wednesday, 9 AM to 5 PM) provides a structured schedule, allowing for personal pursuits outside of work.
• Supportive Environment: You will join a friendly and supportive team, fostering a collaborative and encouraging workplace culture.
• Employee Well-being: Access to an Employee Assistance Programme, virtual GP services, and free eye tests demonstrate a commitment to employee health and well-being.
• Financial Management Tools: The availability of Wagestream offers flexible access to a portion of your earned pay, aiding in personal financial management.
• Inclusive Workplace: The organization is dedicated to fostering a diverse and inclusive environment where everyone feels valued and supported.

Important Considerations for Aspiring Candidates:

This role involves a sensitive and critical aspect of care. It is imperative that all potential applicants:

• Understand the Nature of the Work: A core component of this role, varying by specific duties, involves direct physical contact with the deceased. This requires a high degree of professionalism, dignity, and respect, along with strict adherence to health and safety standards. Candidates must carefully consider their comfort levels with these responsibilities before applying.
• Possess Essential Skills: While training is provided, a strong foundation in the following will be advantageous:
  • Exceptional Communication: The ability to communicate clearly, both verbally and in writing, with clients and colleagues is paramount.
  • Numerical Aptitude: Confidence with basic calculations, cash handling, data entry, and invoicing is necessary.
  • Attention to Detail: A meticulous approach to ensuring accuracy and adherence to policies and procedures is crucial.
  • IT Proficiency: Familiarity with various digital devices and systems, with a willingness to learn new applications, is essential.
  • Empathy and Discretion: High levels of empathy, discretion, and a caring nature are fundamental to providing excellent client service.
  • Physical Capability: The ability to manage the physical elements of the role, such as moving coffins, is required.
• Commitment to Service: A genuine passion for delivering outstanding service and building strong relationships will be key to success in this role.

This Funeral Arranger position represents more than just a job; it's an opportunity to make a tangible difference in people's lives during their most vulnerable moments. If you are a compassionate, detail-oriented individual with a desire to serve your community, this could be the fulfilling career move you've been searching for.