Head of Product (Edinburgh, GB)

Review: Head of Product, On Trade – Customer Experience at HEINEKEN UK

This Head of Product role within HEINEKEN UK presents an exciting opportunity for a seasoned digital leader to significantly impact the company's digital transformation in the On Trade sector. As the UK's leading pub, cider, and beer business, HEINEKEN offers a unique platform for innovation and growth, and this position is central to shaping their future customer experience through data-led ecosystems.

Advantages for Potential Candidates:

• Strategic Impact: You will be instrumental in defining and executing a bold three-year product strategy and vision. This is a chance to leave a lasting mark on a prominent industry leader.
• Team Leadership & Development: The role offers the chance to lead, coach, and develop a high-performing team of Product Owners, fostering their growth and embedding scalable ways of working.
• Cross-Functional Collaboration: You'll work closely with key departments like D&T, Sales, Marketing, and Customer Care, building crucial alignment and driving integrated digital initiatives.
• Commercial Growth Alignment: This position directly links digital product development to commercial success, offering the satisfaction of seeing your work translate into tangible business growth.
• Hybrid Working Model: The role offers a balanced approach to work, with a mix of office and home working, promoting flexibility and work-life integration.
• Comprehensive Compensation & Benefits: Beyond a competitive salary, candidates can expect a performance bonus, a substantial benefits allowance, private medical healthcare, excellent pension contributions, and generous holiday entitlement.
• Career Development: HEINEKEN emphasizes employee growth, providing scope to expand your influence and develop as a digital leader. The company actively encourages learning and is open to candidates who may not tick every single box but possess a strong desire to learn and develop.
• Exposure to Leading Platforms: Working with key platforms such as SAP Commerce and Salesforce provides valuable experience and broadens your technical skillset.

Key Considerations for Candidates:

• Leadership Experience: Proven experience leading digital product delivery in complex or matrix environments (5+ years) is essential.
• Strategic & Hands-On Approach: The role requires a leader who can both strategize and get hands-on, translating vision into actionable delivery.
• Agile & Portfolio Management Expertise: Deep understanding and practical application of agile methodologies and portfolio management are critical for success.
• Commercial Acumen: The ability to connect digital initiatives to commercial objectives and drive business growth is a core requirement.
• Stakeholder Management: Strong communication and influencing skills are vital for navigating senior stakeholders and cross-functional teams.
• Adaptability & Curiosity: HEINEKEN values behaviors like ownership, empathy, curiosity, and adaptability. Candidates should be ready to embrace continuous improvement and learn new skills.
• Early Application Recommended: Due to the potential for early closure of applications, interested candidates are strongly encouraged to apply promptly.

This Head of Product role at HEINEKEN UK is an excellent opportunity for a driven and experienced digital product leader looking to make a significant impact within a well-established and dynamic industry. If you are passionate about customer experience, data-driven transformation, and leading teams to achieve ambitious goals, this role offers a rewarding path for career advancement.