Inventory Systems Controller - Customer Focus

<div><div><div><p><strong>Grade: </strong>RCS N<br><strong>Contract Type:</strong> Permanent (Full-Time)<br><strong>Shift patterns:</strong> 37.5 hours Monday - Friday 10am - 6pm<br><strong>Location: </strong>Derby - DE74 2BB</p> <p>Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. </p> <p>We're now looking for a Inventory Systems Controller - Customer Focus to manage inventory processes, support bespoke customer requests, maintain accurate reporting, and ensure system integrity across the site</p> <p><strong>✅</strong><strong>A TYPICAL DAY MAY INVOLVE</strong></p> <ul> <li> <div>Support the customer with inventory requests and queries including hold code management processes</div> </li> <li> <div>Produce reports using Microsoft Office and Warehouse Management Systems</div> </li> <li> <div>Testing systems and verifying location accuracy to maintain data integrity</div> </li> <li> <div>Collaborate with internal teams to ensure smooth operational flow and customer satisfaction</div> </li> </ul> <p><strong>✅</strong><strong>THIS ROLE WOULD SUIT PEOPLE WHO </strong></p> <ul> <li> <div>Proven experience in stock control within a co-pack or warehouse environment</div> </li> <li> <div>Excellent attention to detail with strong numeracy and analytical skills for data reporting</div> </li> <li> <div>IT literate with proficiency in Microsoft Office and Warehouse Management Systems; experience with Blue Yonder or Nulogy is desirable</div> </li> <li> <div>Strong stakeholder management skills with the ability to work with multiple external customers</div> </li> <li> <div>Effective communication and customer service skills, both written and verbal</div> </li> </ul> <p><strong>✅</strong><strong>WHY JOIN US?</strong></p> <ul> <li>Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution</li> <li>Free confidential 24/7 GP consultations</li> <li>Hundreds of retail and lifestyle discounts</li> <li>Affordable loans, savings schemes and free mortgage advice</li> <li>Visit <a href="https://careers.dhl.com/global/en/working-at-dhl-supply-chain">https://careers.dhl.com/global/en/working-at-dhl-supply-chain</a> to learn more</li> </ul> <p><strong>✅</strong><strong>WHO WE ARE</strong></p> <p>​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.</p> <p><strong>✅</strong><strong>BUILDING AN INCLUSIVE WORKPLACE</strong></p> <p>At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.</p> <p>As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.</p> <p>#DSCUKICF</p></div></div></div>