Loss Prevention Partner reference: R-187792

Unlock Your Potential in Profit Protection at John Lewis & Partners

Are you a vigilant individual with a keen eye for detail and a commitment to upholding standards? John Lewis & Partners is seeking dedicated individuals to join their Profit Protection team, a crucial function that directly contributes to the efficiency and profitability of the business. This role offers a dynamic and rewarding career path for those passionate about creating a safe and secure environment for both Partners and customers.

This is an excellent opportunity to develop a specialized skillset within a renowned and employee-owned organization. You will be at the forefront of mitigating various forms of shrinkage, including dishonesty, procedural failures, and administrative errors. Your contributions will be instrumental in protecting the business's assets and ensuring a positive customer experience.

Key Advantages for Aspiring Candidates:

• Invest in Your Growth: John Lewis & Partners is committed to your development. You will receive full and comprehensive training, equipping you with the necessary skills and knowledge to excel in this role. The company actively encourages self-development and supports continuous learning.
• Be a Brand Ambassador: As a member of the Profit Protection team, you will act as an ambassador for the esteemed John Lewis & Partners brand, embodying its values and commitment to service excellence.
• Meaningful Impact: Your role will directly contribute to the well-being of Partners and Customers by mitigating harm and enhancing security. You will play a vital part in upholding high Loss Prevention standards.
• Competitive Compensation and Benefits: A competitive salary range of £26,500.00 - £38,000.00 is offered. Additionally, a Night Premium of £4.00 per hour applies to all hours worked between 22:00 and 06:00, providing enhanced earning potential.
• Unique Ownership Culture: As part of the John Lewis Partnership, you are not just an employee, but a Partner. This means you share in the responsibilities and rewards of the UK's largest employee-owned business, fostering a strong sense of belonging and shared success.
• Varied and Engaging Work: The nature of this role ensures that no two days are the same. You will be involved in a range of activities from investigations and conflict management to coaching and relationship building.

Key Considerations for Your Career Path:

• Essential Skills for Success: Candidates will require excellent verbal and written communication skills, with a demonstrated ability to manage stakeholders and influence effectively. Strong skills in conflict de-escalation, acute attention to detail, and the ability to spot trends are paramount. You must be adaptable and able to shift priorities at pace, coupled with great customer service and relationship-building abilities.
• Age Requirement: Due to the nature of the responsibilities, candidates must be 18 years or older.
• Flexible Working Arrangements: The role operates on a rota basis, requiring flexibility to work a variety of shifts, including evenings and weekends. While specific hours are outlined, discussion regarding flexible working options may be possible with the hiring manager.
• Commitment to Procedures: A key aspect of this role involves coaching colleagues on correct procedures. A thorough understanding and adherence to company policies are essential.
• Building Relationships: A significant part of the role involves collaborating with internal teams and potentially building relationships with local law enforcement and crime prevention partners.
• Vetting Requirements: Please note that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. Successful candidates will be informed and guided through this process.

This is a fantastic opportunity to join a forward-thinking organization that values its Partners and their contributions. If you are looking for a challenging yet rewarding role where you can make a tangible difference, the Profit Protection team at John Lewis & Partners awaits.