Operations Officer

University of East London

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About the Student Services

We're Student Services and are responsible for nurturing wellness, supporting individual needs, helping students in crisis, improving retention, and enabling positive experiences through residential life and extra-curricular activities. Working in partnership across academic schools and professional services, our teams seek to provide a network of support throughout the student journey and aim to optimise student success. 

The Student Services directorate is led by the Assistant Chief Operating Officer, Health Gain & Student Experience. Our department incorporates a number of professional and support teams including Student HUB, Student Conduct, Academic Tutoring, Residential Life, Student Disability and Dyslexia, Student Life, Student Money Advice and Rights Team, Student Engagement and Retention Team and Student Wellbeing.

About the Job

As a part-time member of our Operations Team, you’ll provide effective, efficient support to the Operations Manager for Student Services Directorate.  You’ll support the Service in its delivery of all stated objectives and functions, delivering first class logistical and customer service support, to assist the teams in achieving their objectives and provide an efficient service to staff, students, visitors and suppliers, as well as supporting the administrative service requirements.  

You’ll have a strong sense of professionalism, excellent interpersonal skills and the ability to deal with staff and students in a sensitive, professional manner.  You’ll also have a high level of demonstrable organisational and planning skills. A willingness to be adaptable/flexible will be an essential part of this role, as you’ll provide a wide variety of operational support where appropriate and according to the requirements of the team.  

Working at our Docklands Campus on-site for 2 days a week (with 0.5 days working from home) you’ll also carry out a range of operational duties such as project & budget management. You’ll undertake requirements of Servicing Officer for top level meetings including project boards, working groups and team meetings and provide all operational support as deemed appropriate.

About You

We’re looking for an someone with excellent administration experience and who is highly competent in IT and willing to support a wide range of financial processes. If you're pro-active and willing to organise and participate in planned events and campaigns this could be the role for you.   

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. 

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. 

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the" diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

Closing Date: 04 Feb 2026

Team: Support - UELPS Ltd

Salary: £35,453 to £38,827 per annum inclusive of London Weighting