Programme Delivery Manager reference: R0076862

A Deep Dive into the Programme Delivery Manager Opportunity

This review offers an in-depth look at the Programme Delivery Manager position, designed to help prospective candidates understand the scope of the role, the unique advantages of joining this organization, and key considerations for career advancement.

The Opportunity: Driving Sustainable Energy Transformation

The organization presents itself as much more than a traditional energy company. It's a dynamic collective of brands committed to revolutionizing how we power the planet and fostering a greener, fairer future. With a strong focus on eradicating fossil fuel reliance and a deep commitment to community impact, this role offers a chance to be part of a significant societal shift. The ethos of "#MoreThanACareer" underscores a dedication to purpose, passion, and potential.

The Chief Customer Office (CCO) is at the forefront of driving commercial growth through exceptional customer experiences and innovative product and service offerings. As a Programme Delivery Manager within this critical function, you will be instrumental in translating ambitious strategies into tangible outcomes.

What You'll Be Doing: Transforming Vision into Reality

In this pivotal role, you will be responsible for the end-to-end delivery of strategic customer and customer experience (CX) programs. Key responsibilities include:

• Overseeing multi-workstream programs, ensuring adherence to scope, timelines, budget, and Key Performance Indicators (KPIs).
• Developing comprehensive program plans, delivery roadmaps, and resourcing strategies.
• Proactively tracking delivery milestones and managing risks, issues, and potential delays.
• Coordinating cross-functional teams, collaborating closely with Digital Product, CX, Commercial, and Operational stakeholders.
• Facilitating effective communication through program governance boards and executive forums.
• Monitoring financial performance against business cases and supporting benefits realization.
• Aligning program activities with change readiness, resource planning, and business integration.
• Ensuring robust program governance, delivery assurance standards, and risk controls are maintained.
• Adaptively managing plans in response to change, maintaining delivery momentum amidst complexity.
• Fostering collaboration and alignment between dependent projects and broader transformation initiatives.

Advantages for Candidates: Why This Role Stands Out

This opportunity offers several compelling advantages for ambitious professionals:

• Purpose-Driven Work: Be part of a mission to create a sustainable energy future and make a positive impact on communities.
• Holistic Approach to Energy: The organization's comprehensive involvement in the energy lifecycle (making, storing, moving, selling, and mending) provides a unique and integrated perspective.
• Career Development: The emphasis on "more purpose, more passion, and more potential" suggests a commitment to employee growth and development.
• Emphasis on Well-being and Flexibility: The organization prioritizes supporting diverse realities and offers a "total rewards" package designed for flexibility, financial, physical, and emotional well-being.
• Inclusive Culture: A commitment to building a community where individuality is celebrated, differences are valued, and everyone belongs.
• Leadership in the Energy Transition: Play a direct role in shaping the future of energy through innovative solutions and smart energy usage.

Key Considerations for Your Career Path:

To thrive in this role and maximize your career trajectory, consider the following:

• Demonstrated Programme/Project Management Experience: A solid foundation in delivering complex, cross-functional programs is essential. The ability to navigate both Agile and Waterfall methodologies will be a significant asset.
• Stakeholder Management Prowess: Your success will hinge on your ability to effectively manage diverse stakeholders, build consensus, and navigate governance structures.
• Adaptability and Problem-Solving: The dynamic nature of the energy sector and organizational transformation requires a flexible approach and strong problem-solving skills.
• Strategic Thinking: The role demands the ability to translate strategic objectives into actionable program plans and deliver measurable outcomes.
• Financial Acumen: Experience in financial tracking and benefits realization will be crucial for demonstrating the value of your programs.
• Commitment to Sustainability: A genuine passion for sustainability and a desire to contribute to a greener future will align well with the organization's core mission.
• Desirable Qualifications: While a degree or relevant experience is required, possessing delivery certifications (e.g., MSP, PRINCE2, SAFe, PMP, AgilePM) or additional training in business case management, change delivery, or governance will significantly strengthen your application.

This Programme Delivery Manager role offers a compelling opportunity to contribute to a significant industry transformation while advancing your career in a supportive and purpose-driven environment. If you are energized by challenges, passionate about sustainability, and eager to make a tangible impact, this could be the perfect fit for your next career move.