Quality Assurance Administrator

Help get better trained personnel to the front line faster. We are dedicated to providing exceptional Royal Navy career training. Together with the Royal Navy, we’re shaping the future of submarine training. From modernising courses and the learning environment, to delivering brand new equipment and teaching in a world class, new state-of-the-art building – our Faslane based team are playing their part to deliver “better trained submariners to the frontline, faster”. Your role will be to support the provision of the quality of training courses at HMNB Clyde under the Selborne contract for the Royal Navy. Job title: Quality Assurance Administrator Job Description: What you’ll be doing: Carrying out Post Course Discussions (PCDs) with trainees on complete of training courses Providing feedback questionnaires to instructional staff and trainees, and to process the responses Undertaking Quality Assurance activities in support of statical analysis, including the production of quality reports as part of the training analysis program Providing analytical feedback Following up investigations resulting from the data supplied What we’re looking for: Strong experience of using Microsoft Excel, Word and MS forms to manipulate data and to present statistical information accordingly Comfortable multi-tasking and prioritising tasks without guidance Comfortable interacting with Royal Navy personnel at all levels/ranks Ability to adhere to processes with strong attention to detail Any quality assurance/analysis experience would be highly beneficial Ability to undergo a weeks training in Portsmouth in the first few weeks (paid for) Must be able to obtain UK SC clearance About Selborne: Selborne is a £1 billion, 12-year contract which commenced operations on 1 April 2021. It is a strategic partnership between Team Fisher (a consortium of partners, led by Capita) and the Royal Navy, to transform 80% of shore-based training for sailors, submariners and marines. We’re proud of our Team Fisher and Royal Navy strategic partnership. Working across 14 locations, we’re operating under a ‘Whole Force’ approach, working openly and putting collaboration at the heart of everything we do. We have a mix of uniformed and non-uniformed colleagues who are collectively delivering together. Our combined training approach brings together the very best subject matter expertise. Together we bring depth, understand and real-life hands-on experience, alongside a wealth of industry and academic best practice to develop and implement the latest learning techniques, modernisation and quality improvements. What in it for you? Offering a salary of up to £26,000 23 days’ holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Access to onsite facilities such gym, swimming pool and ski slope Onsite, secure parking at both sites Catering facilities and shops accessible at both sites Working on a high profile project You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. Location: Helensburgh , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.