Sales Advisor (Contact Centre (EE), Newcastle, United Kingdom) reference: 810698602

Are you looking for a dynamic role where you can truly connect with people and contribute to a leading technology brand? The Sales Advisor opportunity at EE, based in Newcastle upon Tyne, presents a compelling path for individuals eager to build a career in sales and customer service. This review highlights the distinct advantages and important considerations to help you determine if this is your next career step.

The Role: Connecting People Through Technology

As a Sales Advisor, you'll be at the forefront of EE's mission, engaging with customers over the phone to understand their needs and guide them towards the best products and services. This isn't just about making sales; it's about building relationships and making a tangible impact on customers' lives through technology. EE emphasizes a fun, fast-moving environment where your ability to adapt and stay motivated will be key to your success.

Key Advantages for Your Career Path:

• Accessible Entry Point: One of the most significant advantages is that no prior sales experience is required. EE is actively looking for individuals with resilience, drive, and a proven ability to achieve targets, providing comprehensive training to equip you with the product knowledge and sales skills needed to excel. This makes it an excellent opportunity for career changers or those starting their professional journey.
• Competitive Compensation & Growth:
  • Solid Starting Salary: Begin at £25,087, increasing to £25,684 after just 8 months of employment, demonstrating a clear path for early salary progression.
  • Uncapped Commission Scheme: Your earning potential is directly tied to your performance, offering a significant incentive for driven individuals to maximize their income.
• Exceptional Work-Life Support: EE goes above and beyond with a suite of benefits designed to support your well-being and family life:
  • Flexible Working: Enjoy autonomy to schedule your own breaks and bank time off, ensuring you can manage personal appointments and important events without missing out.
  • Market-Leading Family & Carer's Leave: Benefit from generous equalised maternity, paternity, and adoption leave (18 weeks full, 8 weeks half pay) alongside up to 2 weeks of paid carer's leave to support family or friends.
  • Comprehensive Well-being: Access to a 24/7 online GP for you and your immediate family at no cost, with optional private healthcare and dental for added protection.
• Robust Career Development: EE is committed to helping you achieve your career aspirations, offering ongoing support and tailored training without limits. This role could be a springboard into various career paths within the organization, fostering long-term professional growth.
• Valuable Perks & Community Engagement: Enjoy substantial discounts on EE & BT products, including mobile and broadband, a season ticket travel loan to ease commuting costs, and dedicated volunteering days to give back to the community.

Key Considerations for Potential Candidates:

• Location Specificity: The role is based at either the EE Gosforth or EE North Tyneside customer contact centres in Newcastle upon Tyne. Candidates must be able to reliably commute to one of these specified locations.
• Future Start Date: This opportunity has a start date of July 2025 onwards. This is ideal for those planning their next career move well in advance or looking for a future transition, but may not suit candidates seeking immediate employment.
• Dynamic Sales Environment: While no experience is needed, the role demands resilience, adaptability, and a proactive approach to targets. If you thrive in a fast-paced, telephone-based sales setting and are motivated by achieving goals, this could be an excellent fit.
• Target-Driven Role: Success is linked to meeting sales targets and leveraging the uncapped commission structure. A comfort with performance metrics and a drive to exceed them will be beneficial in this environment.

Is This Opportunity Right For You?

This Sales Advisor role at EE is perfect for proactive individuals who possess strong communication skills, a natural ability to connect, and a genuine desire to help others. If you're looking for a company that invests heavily in its people through comprehensive training, supports work-life balance with exceptional benefits, and offers clear pathways for career progression, EE presents a truly compelling offer. It's an ideal step for those ready to embark on a sales career, backed by a supportive and rewarding environment where your efforts are recognized and generously compensated.