Sales Support Coordinator reference: R106716

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance About our Team You will work as part of the UK Sales Support Team supporting our UK&I Sales Department on all aspects of the sales circle including ensuring accurate forecasting and pipeline management. We work closely with various teams including Client Delivery, Contracts Management, Legal, Finance and Product to ensure all projects, contracts and customer onboarding is in place prior to the project going live. About the Role The Sales Support Coordinator will work directly with the sales team on all stages of the sales process including pipeline management, customer onboarding raising non-disclosure agreements for initial customer discussions, co-ordinating and owning the internal process that LNRS follows to answer security questionnaires and similar requests and general support the team require. The ideal candidate will have strong communication skills, attention to detail, experience working within a sales environment with excellent time management, forward thinking and ability to adapt and execute new processes. Use of the Microsoft Office packages is a required and use of Salesforce/CRM programmes is desired but not required as full training on internal databases will be provided. This role is within the Insurance division of LexisNexis Risk Solutions. We operate a hybrid model of working with the successful applicant being office based 2-3 days per week. Responsibilities To provide front line support to our clients and new prospects with regards to general enquiries. To provide administrative support to the Sales team. To prepare proposals, contracts and other documentation for new and existing clients on behalf of the team. To prepare pipeline and activity reports on a daily / weekly basis To manage our Salesforce system to ensure that all team members’ portfolios and communications are kept up to date and accurate. To ensure the smooth operation of new and existing projects by contacting clients and liaising with internal teams within the Company. To carry out any general day-to-day duties as and when required to ensure the smooth operation of the sales department. Monthly billing submissions – ensure all documentation is submitted on time for billing and invoices Requirements Experience of working with a Sales team in technology / data services Strong administrative and organizational skills. Several years of software or data industry and application knowledge. Knowledge of the insurance industry would be an advantage. Excellent communication and interpersonal skills. Ability to effectively identify and communicate technical product requirements. Innovative, proactive and intuitive in assessment of customer needs and requirements. Excellent customer service skills. Ability to multi task, with a strong attention to detail Experience with Siebel SFA tools and adept with Excel, Word etc Able to write clear, concise and accurate proposals and reports Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Generous holiday allowance with the option to buy additional days ● Health screening, eye care vouchers and private medical benefits ● Wellbeing programs ● Access to a competitive contributory pension scheme ● Save As You Earn share option scheme ● Travel Season ticket loan ● Electric Vehicle Scheme ● Optional Dental Insurance ● Maternity, paternity and shared parental leave ● Employee Assistance Programme ● Access to emergency care for both the elderly and children ● RECARES days, giving you time to support the charities and causes that matter to you ● Access to employee resource groups with dedicated time to volunteer ● Access to extensive learning and development resources ● Access to employee discounts scheme via Perks at Work We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. 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