Senior Customer Account Manager - Booker & One Stop

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Unilever Seeks a Senior National Account Manager for Booker & One Stop: An Opportunity to Drive Growth and Build Strategic Partnerships

Are you a seasoned sales professional with a passion for building strong customer relationships and driving category growth? Unilever is seeking a highly motivated Senior National Account Manager to join their dynamic Customer Development team, focusing on the crucial Booker & One Stop accounts. This pivotal role offers a unique chance to contribute significantly to Unilever's convenience business, leading market share expansion and brand conversion through strategic account management and innovative activation.

This position is based in Kingston upon Thames and is integral to Unilever's success within the wholesale and convenience sectors. As a Senior Account Manager, you will be at the forefront of developing and executing customer business plans, fostering deep partnerships, and ensuring the success of a diverse portfolio of top-tier brands.

Key Advantages for Potential Candidates:

• Impactful Role: You will directly influence market-leading growth and deliver tangible results for a portfolio of renowned Unilever brands.
• Strategic Ownership: This role empowers you to develop and execute category-level business plans, providing significant autonomy in shaping strategies and driving success.
• Brand Development: Opportunities abound to leverage iconic brand assets for innovative product launches and engaging shopper marketing activations.
• Career Progression: Experience in this role can pave the way for advancement within Unilever's extensive network, with potential for line management and broader commercial responsibilities.
• Comprehensive Benefits: Unilever offers a competitive salary, pension scheme, annual bonus, subsidized gym membership, discounted staff shop, and share ownership.
• Work-Life Balance & Wellbeing: Unilever is a strong advocate for wellbeing, offering a flexible and hybrid working environment, along with robust support systems and development opportunities. They are committed to creating a family-friendly and inclusive workplace.
• Commitment to Diversity & Inclusion: Unilever champions a diverse and inclusive culture, providing equal opportunities for all and offering reasonable adjustments throughout the recruitment process.

Key Considerations for Your Career Path:

• Customer Relationship Management: The role demands a strong ability to build and maintain robust, long-term relationships with customer buying teams, supply chain, and internal stakeholders.
• Strategic and Commercial Acumen: Success hinges on developing and executing comprehensive Joint Business Plans (JBPs), underpinned by strong commercial rigor and a deep understanding of growth strategies.
• Negotiation Skills: You will be responsible for negotiating trade terms, funding, and counterparts, requiring excellent persuasive and analytical abilities.
• Cross-Functional Collaboration: Effective collaboration with Category Managers, Shopper Marketing teams, and other internal business units is essential for delivering integrated plans.
• P&L Management: The role involves direct responsibility for managing the customer Profit & Loss (P&L) for relevant categories, demanding financial acumen and strategic decision-making.
• Line Management Experience: While not essential, prior experience in leading and developing direct reports is a distinct advantage, offering a pathway into people management.
• Channel Expertise: Experience within the wholesale, convenience, and retail sectors, particularly with accounts like Booker Retail, will be highly beneficial.
• Data Analysis and Reporting: Providing regular performance data and updates to internal teams will be a key responsibility.

This Senior National Account Manager position represents a significant opportunity for a driven and commercially astute individual to make a substantial impact within a global consumer goods leader. If you are looking to advance your career in account management, drive growth for iconic brands, and contribute to a supportive and inclusive work environment, this role is worth exploring.

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