Service desk analyst job in Goldthorpe

... This role is at the heart of providing a best-in-class customer service experience to all our customers. As a vital contributor to our market-leading proposition, you’ll play a key role in ensuring the satisfaction of our communication providers and delivering against critical performance measures. Your work will keep our customers’ passion for their business alive, as you proactively

... flexible working arrangements.Joining the on-site Campus IT Service Desk Team you will act as first point of contact for enquiries to IT Services. You will work with a diverse range of customers, technologies and devices, solving problems and finding solutions to IT issues. With responsibility for triaging incoming enquiries and calls, you will work to provide a first time fix service for stra

Job Description: Service Desk Advisor Location: Bupa Place, Salford Quays or Angel Court, London or Willow House, Staines or Kirkstall Forge, Leeds Permanent Contract Salary range: £25,000-£30,500 depending on experience Full time We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we’re passionate about technology. With

... the healthcare market place and IT industry opportunities to provide desktop solutions. To follow ITIL based Operational Lifecycle procedures (Incident, Problem, Change, Configuration, Asset etc.) to ensure a cost effective and efficient service to the IT Customer Service. To achieve appropriate security accreditation for the administration of User accounts for all Bupa systems ensuring strict

Job Title: Service Desk Analyst Location: Stoke Gifford, Bristol + Hybrid Working Arrangements Compensation: £28,500 + Benefits Role Type: Full time / Permanent Role ID: SF 62229 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Stoke Gifford, Bristol site. The role As a Service Desk Analyst,

Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time / Permanent Role ID: SF61655 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Ana

Job Description: Service Desk Analyst Location: Cromwell Hospital, London Fixed-term contract for 6 months Salary range: £30,500 to £31,000 a year dependent on experience Full time - 37.5 hours a week Hybrid role, however there would be a requirement to be in the office for 5 days a week in the first month We make health happen At Bupa, we’re passionate about technology. With colleagues

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

We are looking for an IT Service Desk Team Lead who will join the IT Service Desk Team and help us make the world a better place through innovation, which means we’re taking risks and questioning conventional thinking, and developing new technologies and ways of doing business – leading the way, every single day. Enjoy doing things that people say can’t be done? Innovation is at the

Job Role We’re recruiting an IT Service Desk Team Leader to oversee NexSphere's 2nd and 3rd line support engineers, ensuring exceptional customer satisfaction and service delivery. You’ll be responsible for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet their targets related to SLAs, customer satisfaction, and problem manageme

... every stage from grape to glass. About the role The Finance Shared Service & Reconciliations Analyst is responsible for ensuring the accuracy, completeness, and efficiency of financial reconciliations within a shared services environment. This role supports financial operations by performing account reconciliations, resolving discrepancies, and collaborating with internal and external s

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThis is an analyst position within the MAC (Master Agreement Central) Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quali

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThe Reference Data Services Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. They will have recognized technical au

... Overview:Reporting directly into the Global Head of Client Service, daily oversight of all European (EMEA) Asset Servicing Prime client queries for Citis Global Markets Equity and Fixed Income business. In addition to escalations from OCRM clients and providing overall relationship management for certain clients. The team liaises directly with Clients/Client Executives, and being an efficient

... ideal candidates will work as part of a team to deliver against set service level agreements. Responsibilities will include: Ensuring the resolution of Service Desk incidents in accordance with established standards, policies, procedures, configuration guidelines and service level agreements Interfacing with the customer during the investigation/resolution of incidents Utilising applicati

... across multiple locations throughout the UK. The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed correctly. The 1LS Agent will also be expected to provide Incident Resolution to support the First Time Fix Service Level Agreement as per docume

... solving and communication to Citis Business & Travel Shared Services Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role Overview:The Internal Shared Services Analyst is an intermediate level position responsible for pr

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThis is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quality support of global contra

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThis is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quality support of global contra