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Job at Marks & Spencer in Greater London Check similar jobs near me

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Shift Lead - Dublin Mary Street - Republic Of Ireland

Job at Marks & Spencer in Greater London

Here's a professional review of the provided job description, designed for a webpage aimed at potential candidates:

Opportunity Review: Shift Lead, Operations

This role presents an exciting opportunity for individuals looking to step into a leadership position within a dynamic retail environment. The Shift Lead plays a pivotal role in ensuring the store is meticulously prepared for trading each day, directly impacting the customer experience and overall store efficiency. It’s a position that demands a proactive approach, strong organizational skills, and a commitment to fostering a positive team culture.

Key Advantages for Your Career Path:

  • Leadership Development: This role offers invaluable experience in leading a team, coordinating operational tasks, and managing resources. You'll gain practical skills in team motivation, productivity enhancement, and operational problem-solving.
  • Operational Expertise: You will become deeply involved in the core operational processes of the store, from inventory management and sales floor readiness to customer service and efficient payment systems. This hands-on experience builds a strong foundation for a career in retail operations.
  • Impactful Contribution: As a Shift Lead, your efforts directly contribute to the success of the store. You'll be instrumental in creating a well-presented, safe, and welcoming environment for both colleagues and customers.
  • Growth Potential: The experience gained in this role can serve as a springboard for further advancement within the organization, potentially leading to positions such as Colleague Manager or other supervisory roles.
  • Incentivized Performance: The mention of a shift premium for hours worked before 8 am indicates a commitment to recognizing and rewarding individuals for undertaking less conventional work hours, adding a tangible financial benefit to the role.

Key Considerations for Aspiring Candidates:

  • Responsibility and Ownership: This role comes with significant responsibility, including keyholder duties and oversight of store opening and closing procedures. Candidates should be comfortable with accountability and managing critical tasks independently.
  • Adaptability and Problem-Solving: The fast-paced nature of retail requires adaptability. You will be expected to effectively coordinate resources, implement processes efficiently, and address operational issues as they arise, often in the absence of higher management.
  • Team Collaboration and Coaching: A core aspect of this role is coaching colleagues on best practices ("One Best Way") and fostering a positive team atmosphere. Strong interpersonal and communication skills are essential for success.
  • Customer Focus: The role emphasizes the importance of excellent customer service. Candidates should be passionate about delivering positive customer interactions and setting a strong example for the team.
  • Time Management and Efficiency: Effectively allocating resources and ensuring daily operational processes are completed on time is crucial. Strong time management and organizational abilities will be highly valued.

Overall, the Shift Lead position is an excellent opportunity for motivated individuals to hone their leadership and operational skills in a supportive and performance-driven environment. If you are looking to take on more responsibility, make a tangible impact, and grow your career in retail, this role is certainly worth exploring.

ID 1224733 Sectors:
in London, Greater London, England

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