Smart Technical Operations Advisor

## Opportunity Review: Smart Meter Case Manager at SSE Energy Solutions This review is designed to provide potential candidates with a comprehensive understanding of the Smart Meter Case Manager role at SSE Energy Solutions, highlighting key advantages and considerations for career growth.

SSE Energy Solutions, a vital part of the UK's largest renewable electricity generator, SSE plc, is at the forefront of the net zero transition. This role offers a unique opportunity to contribute to a business that is actively investing in and delivering low-carbon energy solutions for its customers. If you are passionate about the evolving energy landscape and possess a keen eye for detail, this position could be an excellent next step in your career.

Key Advantages for Candidates:

• Impactful Role in a Growing Sector: As the drive towards net zero intensifies, the demand for smart energy solutions is rapidly increasing. This role places you at the heart of this critical sector, managing essential processes related to smart meter installations and exchanges. Your work will directly contribute to the accurate functioning of smart accounts, ensuring data integrity and maintaining vital regulatory registers.
• Learning and Development Opportunities: The job description emphasizes the dynamic nature of smart energy projects and processes. This implies a continuous learning environment where you will be exposed to evolving technologies and evolving industry best practices. The need to collaborate with project teams and third parties will foster adaptability and broadens your understanding of the energy ecosystem.
• Flexible and Supportive Work Environment: SSE Energy Solutions embraces a "Flexible First" approach, offering options for Full Time or Part Time working patterns on a 12-month Fixed Term Contract or Secondment. This flexibility can be a significant advantage for candidates seeking better work-life balance or exploring new career paths through a secondment opportunity.
• Competitive Remuneration and Comprehensive Benefits: The salary range of £29,504 - £34,757 is complemented by a robust benefits package. This includes 34 days of annual leave, enhanced maternity/paternity leave, discounted healthcare, and salary sacrifice car leasing, among other benefits designed to support your financial well-being and family.
• Location Options: With base locations in Cardiff, Reading, or Perth, candidates have the flexibility to choose a location that best suits their personal circumstances.

Key Considerations for Your Career Path:

• Essential Domain Knowledge: A strong understanding of the smart customer journey and detailed knowledge of smart processes (SMETS1, SMETS2, gains, installation, commissioning, billing) are crucial for success. Familiarity with Meter Operator (MOP) processes is also highly valued. Candidates who can articulate their understanding of these areas will be well-positioned.
• Stakeholder Management and Collaboration: This role requires significant interaction with internal customers, third-party service providers, and project teams. Therefore, excellent analytical, numeracy, and stakeholder management skills are paramount. The ability to effectively communicate and influence will be key to resolving issues and ensuring business requirements are met.
• Adaptability and Proactive Problem-Solving: The energy sector is constantly evolving, and smart energy solutions are no exception. Candidates must be adaptable, able to respond quickly to change, and possess a proactive approach to identifying and resolving issues related to smart meter installations and data discrepancies.
• Contribution to Sustainability Goals: For those driven by purpose, this role offers a direct contribution to SSE's commitment to the net zero transition and providing low-carbon solutions. Understanding and aligning with SSE Energy Solutions' mission will enhance your engagement and satisfaction in this position.

In summary, the Smart Meter Case Manager role at SSE Energy Solutions presents a compelling opportunity for individuals seeking to advance their careers within the dynamic and crucial energy sector. By bringing your understanding of smart processes, strong analytical skills, and a proactive attitude, you can contribute significantly to SSE's net zero ambitions while benefiting from a supportive and flexible work environment.