Team Manager Nights reference: R-187785

Review: Team Manager Opportunity at Waitrose

Are you a driven and experienced leader looking for an exciting opportunity to shape the customer experience and drive success in a renowned retail environment? This Team Manager position at Waitrose presents a compelling career path for individuals passionate about people, service, and commercial acumen. As a valued member of the John Lewis Partnership, you’ll be stepping into a role where your leadership directly impacts both your team and the loyalty of discerning customers.

Advantages for Aspiring Candidates:

• Ownership and Reward: As part of the UK's largest employee-owned business, you'll have a genuine stake in the company's success. This ownership model fosters a unique culture of collaboration, shared responsibility, and tangible rewards.
• Impactful Leadership: This role offers the chance to make a significant difference. You'll be instrumental in motivating your team, embodying the distinctively Waitrose passion for serving food lovers, and directly influencing customer perceptions and loyalty.
• Career Growth and Development: The Partnership is committed to the growth of its Partners. This role provides a platform to hone your leadership, commercial, and people management skills, with opportunities for further development within a supportive structure.
• Distinctive Brand Culture: Joining Waitrose means becoming part of a brand that is synonymous with quality, service, and a deep understanding of food. You'll be empowered to deliver an outstanding, Partner-led customer experience.
• Night Premium: For those whose roles involve evening or overnight shifts, the attractive Night Premium of £4.50 per hour for time worked between 22:00 - 06:00 offers an additional financial benefit.
• Competitive Remuneration: The salary range of £30,500.00 - £42,500.00 annually reflects the responsibilities and experience required for this pivotal role.

Key Considerations for Your Career Path:

• Pace and Resilience: This is a fast-paced environment where you'll often oversee the day-to-day operations of the shop. The ability to remain resilient, plan effectively, and lead your team through change is crucial.
• Commercial Acumen: Success in this role hinges on your ability to leverage commercial skills to maximize sales and profit, while diligently minimizing wastage and ensuring efficient operations.
• People-Centric Management: A core aspect of this position is your capacity to inspire, manage, and support your team. This includes handling all people-related tasks with a focus on creating a supportive culture of care, belonging, pace, and productivity.
• Customer Service Excellence: The emphasis is on "Partner-led, customer service that is distinctively Waitrose." Candidates should have a demonstrable passion for retail and a deep understanding of what it takes to earn customer trust and loyalty.
• Stakeholder Influence: You'll need to effectively communicate and influence various stakeholders, ensuring consistent embedding of change within your shop.
• Potential for Vetting: Be prepared for potential pre-employment vetting, which may include DBS checks and financial probity checks. Swift completion of these documents is encouraged to avoid delays.
• Flexible Working Opportunities: The Partnership values work-life balance and supports flexible working arrangements. Discuss potential options such as flexible or compressed hours during the interview process.

This Team Manager role at Waitrose offers a rewarding opportunity for individuals who thrive in dynamic settings, possess strong leadership capabilities, and are passionate about delivering exceptional customer experiences. If you're ready to contribute to a unique employee-owned business and make a tangible difference, this position is certainly worth exploring.