User Experience Senior Analyst - Assistant Vice President

Review: User Experience Sr. Analyst - Foreign Exchange at Citi

This role presents an exciting opportunity for an experienced User Experience (UX) professional looking to make a significant impact within a leading global financial institution. If you're passionate about crafting intuitive and innovative digital experiences, particularly within the dynamic world of foreign exchange, this position at Citi could be your next career milestone.

Advantages for the Aspiring Candidate:

• Global Financial Impact: Become an integral part of a trusted global financial institution with a mission to enable growth and economic progress. This role places you at the heart of an organization with a vast reach and significant influence.
• Cutting-Edge UX Practice: You'll be joining a dedicated User Experience team that actively partners with Product and Technology colleagues. This collaborative environment fosters innovation, allowing you to contribute to all stages of the design process, from discovery and research to the delivery of high-fidelity interactive prototypes.
• Specialization in a High-Growth Area: The Foreign Exchange (FX) business at Citi is one of the largest and most established globally. This role offers the chance to specialize in designing user experiences for a critical and complex financial product suite, serving a diverse range of institutional clients.
• End-to-End Design Ownership: The description clearly outlines a comprehensive range of responsibilities, from user research and information architecture to the creation of wireframes, prototypes, and high-fidelity designs. This provides ample opportunity for end-to-end design ownership and the satisfaction of seeing your work come to fruition.
• Contribution to Design Systems and Best Practices: You will have the opportunity to not only use but also contribute to the approved design system, and play a role in improving design standards and best practices. This is a crucial aspect for career growth in UX, allowing you to shape the future of digital design within the organization.
• Mentorship and Development: The role includes responsibilities for helping to train and support junior team members, as well as contributing to the wider UX community of practice. This fosters leadership potential and knowledge sharing.
• Commitment to Accessibility: A strong emphasis on ensuring all designs comply with ADA/WCAG standards for accessibility demonstrates Citi's commitment to inclusive design, a vital and increasingly important aspect of modern UX.
• Comprehensive Benefits and Work-Life Balance: Citi offers a competitive salary, generous holiday allowance, performance-related bonuses, private medical insurance, and a hybrid working model (up to 2 days remote per week), reflecting a commitment to employee well-being and work-life balance.

Key Considerations for Your Career Path:

• Intermediate Level Experience Required: While this role offers significant growth potential, it is specified as an intermediate level experienced role. Candidates should have a solid foundation in UX research, analysis, and design.
• Financial Services Domain Knowledge: A related background focused on User Experience within banking or financial services is highly valued. While a keen interest in finance is also accepted, prior experience in this sector will undoubtedly be an advantage for understanding client needs and market complexities.
• Agile Methodology Proficiency: Experience delivering projects within an agile methodology is essential. Candidates should be comfortable with iterative design processes and cross-functional team collaboration.
• Technical Design Tool Proficiency: Strong skills in professional design tools such as Figma, AdobeXD, Sketch, Axure, and the Adobe suite are a must. Familiarity with prototyping tools like InVision is also important.
• HTML/CSS Development Skills: The inclusion of HTML/CSS development skills suggests that a practical understanding of front-end implementation will be beneficial, enabling smoother handovers to development teams and a more informed design process.
• Analytical and Problem-Solving Acumen: The role requires strong analytical and problem-solving skills to understand complex project requirements and translate them into user-centered solutions.
• Risk Awareness: The job description emphasizes the importance of assessing risk when making business decisions, with consideration for the firm's reputation, clients, and assets. A strong ethical compass and adherence to regulations are paramount.

In summary, this User Experience Sr. Analyst role at Citi offers a compelling opportunity to advance your career in a globally recognized financial institution. By leveraging your UX expertise in the high-stakes world of foreign exchange, you can contribute to shaping critical client-facing digital products while benefiting from a supportive work environment and a comprehensive rewards package. For those with the requisite experience and a passion for creating impactful user experiences in the financial sector, this position is a noteworthy step forward in their career journey.