Administrator reference: R1192945

## A Rewarding Opportunity: Administrator at Bupa This Administrator role at Bupa presents a fantastic opportunity for individuals seeking a fulfilling career where they can directly contribute to making a positive impact on people's lives. If you are organized, customer-focused, and thrive in a supportive team environment, this position could be an excellent step in your career journey. ### Advantages for Candidates: * **Meaningful Work:** At Bupa, you'll be part of a mission-driven organization focused on "making health happen." Your role as an Administrator will be crucial in supporting customer-facing colleagues and ensuring exceptional patient care, offering a genuine sense of purpose. * **Career Development:** While this role focuses on core administrative and reception duties, Bupa's commitment to employee wellbeing and its "Be you at Bupa" ethos suggests a culture that values its people and their growth. The emphasis on diversity and inclusion further indicates an environment where all are encouraged to contribute and potentially advance. * **Comprehensive Benefits Package:** Bupa offers a robust benefits package designed to support your wellbeing. This includes: * Bupa health insurance as a benefit in kind. * An enhanced pension plan and life insurance. * An annual Health Services Bonus Scheme. * Support for commuting costs through season ticket loans or the cycle2work scheme. * Access to various online discounts and other benefits. * **Wellbeing Focus:** Bupa's "Viva" global wellbeing programme demonstrates a commitment to the holistic health of its employees, encompassing mental, physical, financial, social, and environmental aspects. * **Flexible Working:** The role offers flexibility in working days, which can be a significant advantage for those seeking better work-life balance. * **Supportive Environment:** Bupa emphasizes a culture of trust, respect, and collaboration, encouraging innovation and a passion for delivering exceptional customer experiences. ### Key Considerations for Candidates: * **Part-Time Commitment:** This is a part-time role, requiring 24 hours per week. Candidates should ensure this aligns with their career aspirations and personal circumstances. * **Shift Pattern:** The described shift pattern is 07:45 – 16:30. While flexibility on working days is mentioned, candidates should be prepared for these core hours and discuss any specific needs during the application process. * **Core Administrative Skills:** The role demands strong organizational abilities, proficiency in MS Office packages, and excellent written and verbal communication skills. Candidates should be confident in their ability to handle reception duties and various administrative tasks accurately and efficiently. * **Customer Service Excellence:** A key aspect of this role is providing an outstanding customer service experience. Candidates who are naturally personable, empathetic, and dedicated to patient satisfaction will excel. * **Commitment to Standards:** Maintaining compliance with operational control standards, including quality, clinical governance, and legal requirements, is paramount. A detail-oriented approach and a commitment to upholding these standards are essential. * **Safeguarding Responsibility:** All employees have a duty to prioritize safeguarding. Candidates should be aware of and committed to acting appropriately to protect children, young people, and adults at risk. * **Geographical Locations:** The role is based at two Leicester locations: LE4 1ET and LE19 4AT. Candidates should consider their commute and accessibility to these sites. This Administrator position at Bupa offers more than just a job; it's an opportunity to be part of a leading health organization that genuinely cares about its people and its customers. By fulfilling the core responsibilities with dedication and a positive attitude, you can make a tangible difference and further your career in a supportive and impactful environment.