Christmas Customer Assistant - Food - Straiton Retail Park Simply Food reference: 6231837941

Discover an Early Morning Opportunity with M&S as a Customer Assistant

Are you an early riser with a passion for customer service and a love for high-quality food products? Marks & Spencer (M&S) is seeking dedicated individuals to join their Foods team as a Customer Assistant. This role offers a unique opportunity to be at the forefront of delivering exceptional customer experiences, making a tangible impact on how shoppers connect with the M&S brand.

Embrace the M&S Difference

At M&S, customers are at the heart of everything. As a Customer Assistant, you will be more than just a sales associate; you'll be a brand ambassador, a product champion, and a vital link in creating a memorable shopping journey. This role is perfect for those who thrive on providing remarkable service, possess a keen eye for detail, and enjoy sharing their enthusiasm for M&S's renowned food offerings.

Key Advantages for Your Career Path

This position presents several compelling advantages for ambitious individuals looking to develop their careers in retail:

• Develop Expert Product Knowledge: Gain in-depth understanding of M&S's extensive food range, enabling you to confidently recommend products and become a trusted advisor to customers.
• Enhance Digital Proficiency: Become adept at utilizing in-store digital tools and customer-facing applications like the Sparks App, crucial skills in today's evolving retail landscape.
• Cultivate Customer Service Excellence: Master the art of proactive customer engagement, understanding needs, and delivering service that makes customers feel truly valued.
• Foster Teamwork and Inclusivity: Contribute to a positive and supportive store environment, working collaboratively with colleagues and building strong relationships.
• Build Adaptability: Learn to seamlessly navigate various store areas and adapt to the dynamic demands of the retail sector, a valuable asset in any professional setting.
• Early Start, Potential for Premium Pay: The unique early morning shift pattern (Thursday-Saturday, 05:00-09:00) offers a structured start to your day. Additionally, a + £3.00 p/h unsocial premium is applied to hours worked between 22:00-06:00, which may apply depending on specific operational needs.

Important Considerations for Aspiring Candidates

To ensure a successful application and to help you assess if this role aligns with your career aspirations, please note the following:

• Age Restriction: Due to the early morning work pattern, this role is exclusively for individuals aged 18 and over, in compliance with health and safety legislation.
• Work Pattern: The role requires a consistent early morning commitment on Thursdays, Fridays, and Saturdays from 05:00 to 09:00. This structured schedule is ideal for those who prefer to start their day early.
• Proactive & Hands-On Approach: M&S values colleagues who are proactive, willing to go the extra mile, and are comfortable taking initiative to ensure a seamless customer experience.
• Commitment to Service: The core purpose of this role is to prioritize the customer, meaning a strong dedication to delivering a great shopping experience is paramount.
• Accountability: You will be expected to take ownership of your tasks, manage your workload efficiently, and consistently strive for excellent work with a high level of attention to detail.

M&S is at the forefront of retail innovation, embracing a greener, speedier, and more inspiring digital future. If you are looking for an opportunity to make a real impact, grow your skills, and be part of a respected and inclusive organization, this Customer Assistant role could be the perfect next step in your career journey.