Customer Assistant - Food - Newport Retail Park reference: 6250354395

Embark on a Rewarding Career as a Customer Assistant at M&S Foods

Are you passionate about delivering exceptional customer experiences and have a genuine enthusiasm for quality food products? This Customer Assistant role within the M&S Foods section presents a unique opportunity to become a brand ambassador and a vital part of a dynamic retail environment.

What Makes This Opportunity Stand Out?

This role offers a structured yet flexible work pattern, providing a predictable schedule while accommodating personal commitments. The specific working hours are outlined as follows:

• Week 1: Sunday (14:30 - 18:30), Monday (14:00 - 18:00), Tuesday (14:00 - 18:00), Thursday (14:00 - 18:00), Friday (14:00 - 18:00)
• Week 2: Monday (14:00 - 18:00), Tuesday (14:00 - 18:00), Thursday (14:00 - 18:00), Friday (14:00 - 18:00)

Beyond the schedule, you'll have the chance to:

• Champion High-Quality Products: Become an expert in M&S Food offerings and share your knowledge with customers, driving sales through informed recommendations.
• Deliver Remarkable Service: Play a key role in making every customer feel valued, contributing to a positive and memorable shopping experience.
• Embrace a Proactive Approach: This role encourages initiative and a willingness to go the extra mile to meet customer needs and store objectives.
• Leverage Digital Tools: Develop and utilize digital confidence by engaging with M&S's innovative tools, such as the Sparks App and in-store devices, to enhance customer service.
• Foster Inclusivity and Teamwork: Contribute to a supportive and inclusive store environment, working collaboratively with colleagues and respecting the local community.
• Develop Adaptability: Thrive in a fast-paced retail setting by being flexible and adept at working across various store areas, responding effectively to changing demands.

Key Considerations for Your Career Path:

For candidates looking to advance their careers in retail, this position offers several developmental advantages:

• Customer-Centric Development: The core of this role is understanding and serving customer needs. This experience is invaluable for building strong interpersonal skills and a deep understanding of customer behavior, transferable to many service-oriented roles.
• Product Knowledge Enhancement: Gaining in-depth knowledge of M&S's extensive food range will equip you with valuable expertise, potentially opening doors to specialized retail roles or product management opportunities.
• Digital Skills Advancement: The emphasis on digital tools means you'll be at the forefront of retail technology, enhancing your employability in an increasingly digitized industry.
• Sales and Target Achievement: You'll learn to monitor and drive sales targets, a crucial skill for anyone aspiring to leadership or sales-focused positions.
• Feedback and Growth: The role actively encourages seeking and acting upon feedback, fostering a continuous learning environment essential for professional growth.
• Inclusion and Diversity: M&S is committed to an inclusive workplace. This environment fosters a respectful and equitable experience for all employees, aligning with modern workplace values.

If you are eager to contribute to a leading retail brand, develop a strong foundation in customer service, and embrace a role that values your dedication and adaptability, this Customer Assistant position at M&S Foods is an excellent step in your career journey. Take this opportunity to make a real impact and grow with a company at the forefront of retail innovation.