Customer Assistant - Food - Newport Retail Park reference: 6250354538

Discover Your Opportunity: Customer Assistant at M&S Foods

Are you passionate about delivering exceptional customer experiences and have a keen interest in high-quality food products? Marks & Spencer is seeking enthusiastic individuals to join their Foods team as Customer Assistants. This role offers a dynamic environment where you can become a true ambassador for M&S's renowned products and commitment to customer value.

This is more than just a retail position; it's an opportunity to be the face of a beloved brand, making a tangible impact on how customers perceive and interact with M&S Foods. If you thrive in a fast-paced setting and enjoy exceeding customer expectations, this role could be a perfect fit for your career journey.

Key Advantages for Aspiring Candidates:

• Brand Ambassadorship: Become a knowledgeable champion for M&S's premium food range, recommending new products and sharing your enthusiasm with customers.
• Customer-Centric Role: Focus on delivering "remarkable service," ensuring every customer feels valued and has a positive shopping experience. Your feedback will be instrumental in continuous improvement.
• Digital Integration: Develop and utilize digital confidence by working with in-store technology and the Sparks App to enhance customer engagement and product availability.
• Team Collaboration: Contribute to a positive and inclusive store environment by supporting colleagues and demonstrating strong teamwork.
• Adaptability and Versatility: The opportunity to work across various areas of the store fosters adaptability and broadens your retail skillset in a constantly evolving environment.
• Product Knowledge Development: M&S will provide the training to equip you with expert product knowledge, enabling you to confidently sell and recommend their offerings.
• Commitment to Inclusion: M&S is dedicated to fostering an inclusive, diverse, and equal opportunities environment, making it an attractive place to build your career.

Key Considerations for Your Career Path:

• Work Pattern: This role involves specific early morning shifts. Candidates should be aware of and comfortable with the following schedule:
  • Week 1: Sunday 07:30 - 11:30, Saturday 05:00 - 09:00
  • Week 2: Sunday 07:30 - 11:30, Saturday 05:00 - 09:00
• Age Requirement: Due to the early morning work pattern, applicants must be 18 years of age or older to comply with health and safety legislation.
• Proactive Approach: The role requires a proactive and hard-working attitude, with a willingness to "roll your sleeves up" and go the extra mile to meet customer needs and sales targets.
• Attention to Detail: Delivering excellent work with great attention to detail is crucial for maintaining store standards, stocking shelves, and providing accurate service.
• Feedback and Growth: A willingness to be open to and act upon feedback, as well as regularly seeking it, will be beneficial for personal and professional development within the role.
• Self-Management: Taking accountability for planning and efficiently managing your own workload is essential for success.

If you are seeking an engaging retail role where you can genuinely make a difference to customer satisfaction and contribute to a leading brand, this Customer Assistant position at M&S Foods is a compelling opportunity to explore.