Customer Team Leader reference: 1059438

Unlock Your Leadership Potential as a Customer Team Leader at Co-op

This Customer Team Leader position at Co-op presents a fantastic opportunity for individuals looking to step into a leadership role within a values-driven organisation. Located at Shamrock Street, Townhill Rd, Dunfermline, KY12 0JQ, this permanent, part-time role offers 16 hours per week with the potential for regular overtime, making it an attractive option for those seeking flexibility with opportunities for additional earnings.

Advantages for Aspiring Leaders:

• Career Growth & Development: Co-op is committed to colleague development. You'll receive full, paid training and dedicated support to help you grow your career. This role is an excellent stepping stone for aspiring managers, offering hands-on experience in team supervision and store operations.
• Comprehensive Benefits Package: Beyond a competitive hourly rate of £13.99, Co-op offers an impressive array of benefits. These include a generous 36 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Well-being Focus: Co-op's commitment extends to your physical, mental, and financial well-being. They provide market-leading policies for life events and access to resources like Wagestream, a money management app that allows you to access a portion of your earned pay.
• Valuable Discounts: Enjoy a substantial 30% discount on all Co-op products in-store, as well as 10% discounts on other brands, making this role financially rewarding beyond your salary.
• Meaningful Work & Community Impact: As part of the Co-op team, you'll contribute to a company with a long-standing history of fairness and community focus. You'll have the chance to build relationships and get involved in local community initiatives, adding a layer of purpose to your work.

Key Considerations for Your Career Path:

• Leadership Responsibilities: This role requires you to coach and supervise Customer Team Members, deputise for the Store Manager, and ensure the smooth running of the store. Strong interpersonal skills and the ability to motivate others will be crucial.
• Operational Duties: While leadership is key, you'll also be hands-on, performing a range of tasks including re-stocking shelves and ensuring store cleanliness. A willingness to contribute across all operational areas is essential.
• Working Hours & Flexibility: The working pattern involves shifts between 12 pm and 10 pm on Sundays, Wednesdays, Fridays, and Saturdays. While the exact schedule will be discussed at interview, this requires a degree of flexibility.
• Age Requirement: Candidates must be aged 18 or over, as the role involves authorising age-related sales.
• Application Process: The application process is designed for ease, with the ability to apply via mobile device and no CV required. However, be prepared for two online assessments which will take approximately 20 minutes to complete.

This Customer Team Leader position at Co-op is an excellent platform for individuals who are passionate about customer service, enjoy working with people, and are eager to develop their leadership skills in a supportive and ethical environment. If you're looking for a role that offers both personal and professional growth, coupled with a strong benefits package and a sense of community, this opportunity is certainly worth exploring.