Customer Team Leader reference: 1059534

Are you an aspiring leader looking to make a tangible impact within a well-established and community-focused organization? The Co-op is seeking dedicated individuals to join their team as Customer Team Leaders in Harrogate. This role offers a fantastic opportunity to develop your leadership skills while contributing to a business with a strong ethical foundation.

This position is part-time, offering 16 hours per week with the potential for regular overtime, providing a degree of flexibility. The remuneration is £13.99 per hour. Please note that due to the nature of authorizing age-related sales, candidates must be aged 18 or over.

Key Advantages for Aspiring Candidates:

• Leadership Development: This role is designed to nurture leadership potential. You'll gain hands-on experience in coaching and supervising Customer Team Members, deputising for the Store Manager, and driving team performance. This is an excellent stepping stone for those looking to advance their careers in retail management.
• Comprehensive Training: The Co-op provides full, paid training, ensuring you have the skills and knowledge to excel in your role. This investment in your development demonstrates their commitment to your success.
• Lucrative Benefits Package: Beyond the hourly wage, Co-op offers a compelling benefits package. This includes a generous 36 days of holiday (pro-rata for part-time colleagues), a pension scheme with up to 10% employer contributions, virtual healthcare services for you and your family, and a substantial 30% discount on all Co-op products.
• Employee Wellbeing Focus: The Co-op stands out for its commitment to employee wellbeing. You'll receive support for your physical, mental, and financial health, along with market-leading policies designed to assist through significant life events.
• Community Engagement: If you have a passion for your local community, this role offers opportunities to get involved and contribute to local initiatives, aligning with the Co-op's core values.
• Flexible Application Process: The ability to apply using a mobile device without a CV simplifies the initial application, making it accessible and convenient.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends. While this offers flexibility, candidates should be prepared to discuss their availability and preferences during the interview process.
• Hands-On Role: While leadership is a key component, the role also requires active participation in daily store operations, including customer service, re-stocking, and maintaining store cleanliness. This blend of leadership and practical task management is crucial.
• People Skills are Paramount: Success in this role hinges on strong interpersonal skills. The ability to build rapport with customers and colleagues, coupled with a genuine care for customer needs, is essential.
• Problem-Solving and Organisation: You'll need to be adept at problem-solving and maintaining organisation to ensure a smooth and positive shopping experience for customers and to manage operational tasks effectively.
• Commitment to Development: The Co-op values continuous learning and growth. Candidates who are eager to develop their leadership abilities and contribute to a positive team environment will thrive.

This Customer Team Leader position presents a rewarding opportunity for individuals who are eager to lead, support their team, and embody the community-oriented spirit of the Co-op. If you're looking for a role that offers growth, excellent benefits, and a chance to make a real difference, this could be the perfect next step in your career journey.