Customer Team Leader reference: 1059469

Review: Customer Team Leader Opportunity at Co-op

This Customer Team Leader position at Co-op in Crewe presents an excellent opportunity for individuals looking to step into a leadership role and contribute to a community-focused organisation. With a part-time contract of 24 hours per week, offering regular overtime, this role is ideal for those seeking flexibility while still having the potential for consistent hours and income. The pay rate of £13.99 per hour, combined with comprehensive benefits, makes this an attractive prospect for career development.

Advantages for Candidates:

• Career Growth and Development: Co-op offers dedicated support for career progression, including full, paid training. This is a significant advantage for aspiring leaders who will gain hands-on experience in coaching, supervising, and deputising for a Store Manager.
• Generous Benefits Package: The benefits are truly impressive, featuring 36 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contribution, and access to virtual healthcare services for employees and their families. The 30% discount on all Co-op products is a substantial perk for regular shoppers.
• Work-Life Balance and Flexibility: While the working pattern involves varied shifts, including early mornings, late evenings, and weekends, the contract is part-time, and rotas are shared three weeks in advance and accessible via mobile. This allows for a structured approach to managing personal commitments.
• Employee Wellbeing Focus: Co-op demonstrates a strong commitment to employee wellbeing, offering support for physical, mental, and financial health. Their market-leading policies for life events further underscore this dedication.
• Community Impact: For individuals who value making a difference, this role offers the chance to build relationships within the local community and support Co-op's community plans, aligning with the organisation's long-standing values.
• Streamlined Application Process: The ability to apply via a mobile device without needing a CV simplifies the initial application stage.

Key Considerations for Candidates:

• Leadership and Hands-On Involvement: The role requires a balance between leading and supporting the team and actively participating in daily store operations, including tasks like restocking and cleaning. Candidates should be comfortable with both aspects.
• Shift Flexibility: The working pattern is varied, necessitating adaptability to early mornings, late evenings, and weekends. Candidates should review the shift requirements carefully to ensure they align with their personal circumstances.
• Age Requirement: Applicants must be 18 or over due to the responsibility of authorising age-related sales.
• Online Assessments: Be prepared to complete two online assessments as part of the application process, which will take approximately 20 minutes.
• Commitment to Values: Co-op's ethos is built on fairness and community. Candidates who resonate with these values will likely find this role particularly fulfilling.

Overall, this Customer Team Leader role at Co-op is a fantastic stepping stone for individuals eager to develop their leadership skills within a supportive and ethically driven organisation. The combination of competitive pay, extensive benefits, and a focus on employee wellbeing makes it a highly appealing opportunity for those seeking a rewarding career path.