Customer Team Member reference: 1058292

Review: Customer Team Member Opportunity at Co-op, Station Road, Radyr, Cardiff

This Customer Team Member position at the Co-op on Station Road, Radyr, offers a fantastic opportunity for individuals seeking a part-time role with excellent benefits and a supportive work environment. With a competitive hourly pay of £12.60 and the potential for regular overtime, this role is ideal for those looking to supplement their income or build a career in a values-driven organization.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits, including 31 days of holiday (pro rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This holistic approach to employee wellbeing is a significant draw.
• Generous Staff Discount: A 30% discount on all Co-op products, plus 10% off other brands, offers substantial savings for employees.
• Focus on Wellbeing: Beyond standard benefits, Co-op emphasizes support for physical, mental, and financial wellbeing, with market-leading policies for life events. This commitment to employee care is a key differentiator.
• Paid Training and Development: Full, paid training is provided, ensuring you're well-equipped for the role. The emphasis on personal development and career progression suggests opportunities for growth within the company.
• Flexible Work Arrangements: While the working pattern involves varied shifts including early mornings, afternoons, late evenings, and weekends, this also presents flexibility. Rotas are shared three weeks in advance and accessible via mobile, aiding in work-life balance planning.
• Values-Driven Culture: Co-op's long-standing commitment to fairness, community, and member focus creates a unique and engaging workplace culture that appeals to those seeking purpose in their work.
• Inclusive Workplace: The organization actively fosters a diverse and inclusive environment, welcoming applications from all backgrounds and offering support for candidates with disabilities.
• Simplified Application: The ability to apply using a mobile device with no CV required removes a common barrier to entry, making the application process more accessible.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 or over due to the nature of the shift patterns, which can include working before 6 am or after 10 pm.
• Shift Flexibility: The role requires adaptability to a varied working pattern. While this offers flexibility, candidates should be prepared to work across different times of day, including early mornings, late evenings, and weekends. Specific shift details will be discussed during the interview.
• Core Responsibilities: The role involves a range of customer-facing duties, including till operations and providing excellent service, as well as back-of-house tasks such as restocking shelves and maintaining store cleanliness. A positive attitude towards problem-solving and change is essential.
• Commitment to Community: Involvement in community activities and events is an encouraged aspect of the role, appealing to those who wish to contribute to their local area.
• Application Process: The application includes two online assessments taking approximately 20 minutes to complete.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a supportive, values-driven community that genuinely cares for its colleagues. If you possess a genuine care for customers, strong people skills, and the flexibility to adapt to varied shifts, this role could be an excellent step in your career journey.