Customer Team Member reference: 1058249

Explore a Rewarding Career as a Customer Team Member at Co-op in Nairn

This opportunity at Co-op in Nairn offers a fantastic entry point into a supportive and community-focused retail environment. If you're seeking a role where you can make a tangible difference, develop valuable skills, and be part of a company with a strong ethical foundation, this Customer Team Member position warrants serious consideration.

Key Advantages for Potential Candidates:

• Generous Benefits Package: Co-op stands out with an impressive array of benefits. Candidates can look forward to 31 days of holiday (pro-rata for part-time), a substantial pension scheme with up to 10% employer contributions, and access to virtual healthcare services for both employees and their families. The 30% discount on all Co-op products is a significant perk, alongside a 10% discount on other brands.
• Commitment to Wellbeing: Beyond material benefits, Co-op demonstrates a deep commitment to employee wellbeing. This includes comprehensive support for physical, mental, and financial wellbeing, along with market-leading policies designed to assist with significant life events.
• Comprehensive Training and Development: New joiners will benefit from full, paid training, ensuring they are well-equipped for their role. The emphasis on personal development and career progression suggests a pathway for growth within the organisation.
• Flexible Working and Predictable Rotas: The role offers 16 hours per week with regular overtime opportunities, providing a stable part-time foundation. A key advantage is the provision of rotas shared three weeks in advance and accessible via mobile, allowing for better work-life balance and planning.
• Community Focus: Co-op's long-standing dedication to its members and communities is a defining characteristic. This role offers the chance to actively support local community initiatives, fostering a sense of purpose beyond day-to-day tasks.
• Inclusive Environment and Accessibility: Co-op actively promotes diversity and inclusion, aiming to build diverse teams and create inclusive environments. They are part of the Disability Confident scheme and are committed to making reasonable adjustments throughout the recruitment process.
• Streamlined Application: The ability to apply using a mobile device with no CV required significantly lowers the barrier to entry, making this an accessible opportunity for a wider range of candidates.

Key Considerations for Your Career Path:

• Varied Working Patterns: The role requires flexibility, with shifts including afternoons, late evenings (store closing), and weekends. Candidates should carefully consider if these varied working patterns align with their personal commitments and career goals. This will be discussed further at the interview stage.
• Hands-on Customer Service: The core of the role involves direct customer interaction, including operating tills, assisting on the shop floor, and championing Co-op products and Membership. A genuine desire to help customers and strong interpersonal skills are essential.
• Diverse Store Operations: Beyond customer service, team members are involved in various store operations, such as restocking shelves and maintaining store cleanliness. A willingness to undertake a range of tasks is important.
• Proactive Problem-Solving: The role suits individuals who approach change and problem-solving with a positive attitude, working collaboratively with colleagues to meet customer needs.
• Part-Time Foundation with Overtime Potential: While the contract is for 16 hours per week, the provision of "regular overtime" offers the potential to increase hours. Candidates should clarify the typical overtime availability and patterns during the interview process if this is a key factor for them.

This Customer Team Member position at Co-op in Nairn presents a compelling opportunity for individuals seeking a fulfilling role within a values-driven organisation. The comprehensive benefits, strong focus on wellbeing, and commitment to community make it an attractive prospect for career development and personal growth.