Customer Team Member reference: 1058525

Customer Team Member Opportunity at Co-op: A Deep Dive for Aspiring Professionals

This Customer Team Member role at Co-op presents a compelling opportunity for individuals seeking a dynamic, customer-focused position with significant career development potential and a strong emphasis on employee wellbeing. Located at 18 Roundhill Road, Livermead, Torquay, TQ2 6TH, this permanent, part-time role offers 16 hours per week with the added benefit of regular overtime, providing flexibility and potential for increased earnings. The advertised pay rate is £12.60 per hour.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op stands out with an exceptional benefits offering, including 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for employees and their families. A significant 30% discount on all Co-op products in-store is also a major perk.
• Focus on Wellbeing: Beyond standard benefits, Co-op prioritizes the holistic wellbeing of its colleagues. This includes support for physical, mental, and financial health, alongside market-leading policies designed to assist with significant life events such as bereavement, pregnancy loss, fertility treatment, and menopause.
• Paid Training and Development: Candidates will receive full, paid training, ensuring they are well-equipped for the role. The commitment to personal development and career progression is evident, suggesting clear pathways for growth within the organization.
• Flexible Working and Rotas: While the working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via mobile. This provides a structured approach to work-life balance.
• Community Focus: This role offers the chance to be part of a team dedicated to serving local communities, with opportunities to get involved in various activities and events, fostering a sense of purpose and connection.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams, welcoming applications from all backgrounds. They are a Disability Confident employer, ensuring a fair and supportive recruitment process for candidates with disabilities.
• Convenient Application Process: The ability to apply for this role using a mobile device without the need for a CV simplifies the initial application step.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the nature of shifts that may fall before 6 am or after 10 pm.
• Shift Variability: The working pattern involves a range of shifts, requiring a degree of flexibility and adaptability to accommodate store opening and closing times, as well as weekend coverage. These will be discussed further during the interview process.
• Varied Responsibilities: The role encompasses a broad range of duties beyond till operations, including customer service on the shop floor, restocking shelves, and maintaining store cleanliness. A proactive and adaptable approach is therefore essential.
• Application Assessments: The application process includes two online assessments, estimated to take around 20 minutes to complete.

This Customer Team Member position at Co-op is an excellent starting point or a fulfilling step in a career centered around customer service and community engagement. The organization's strong commitment to employee wellbeing, coupled with substantial benefits and development opportunities, makes it a standout opportunity for those looking for more than just a job. If you are a proactive, customer-oriented individual with a positive attitude and a desire to contribute to a values-driven organization, this role warrants serious consideration.