Customer Team Member reference: 1058610

Discover a Rewarding Career as a Customer Team Member at Co-op

This Customer Team Member position at Co-op offers an exciting opportunity for individuals looking to build a fulfilling career within a supportive and community-focused organization. Located at 16 Wrekin Drive, Farm Lane, Telford, TF2 8DP, this permanent, part-time role is designed for those who are passionate about customer service and contributing to a positive retail environment.

Key Advantages for Aspiring Candidates:

• Competitive Compensation & Benefits: Earn £12.60 per hour with the potential for regular overtime, providing a solid foundation for your earnings. Beyond the hourly rate, Co-op offers a comprehensive benefits package designed to support your well-being and financial security. This includes 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Exceptional Employee Discount: Enjoy a fantastic 30% discount on all Co-op products in-store, with an additional 10% off other brands. This is a significant perk that can help stretch your budget while you enjoy the quality products Co-op offers.
• Comprehensive Training & Development: Co-op is committed to your growth. You'll receive full, paid training, ensuring you have the skills and knowledge to excel in your role. The emphasis on personal development and career progression means this role is an excellent starting point for those looking to advance within the retail sector.
• Supportive Work Environment: Co-op champions a culture of care, not just for its members but also for its colleagues. You'll benefit from support for your physical, mental, and financial well-being, with market-leading policies designed to assist you through life's significant events.
• Flexible Working Patterns: While the role is part-time at 16 hours per week, it includes opportunities for regular overtime. The varied shifts, including early mornings, afternoons, late evenings, and weekends, offer flexibility. Specific working patterns will be discussed during the interview process, allowing for open communication about your needs.
• Simplified Application Process: Recognizing that not everyone has a CV readily available, Co-op allows you to apply using your mobile device, making the initial step accessible and convenient.
• Community Focus: As a Customer Team Member, you'll actively support your local community through various activities and events, fostering a sense of purpose and connection beyond your daily tasks.
• Well-being Tools: Access to Wagestream, a money management app, allows you to draw down a percentage of your earned pay as needed. Additionally, a 24/7 employee assistance service is available for immediate support.
• Commitment to Inclusion: Co-op is dedicated to building diverse teams and creating inclusive environments. They welcome applications from all backgrounds and offer support and reasonable adjustments for candidates with disabilities, demonstrating a strong commitment to equality.

Key Considerations for Your Career Path:

• Adaptability and Problem-Solving: The role requires a positive approach to change and a willingness to find solutions. This is a valuable skill set that will serve you well in any future career.
• Customer-Centric Mindset: A genuine care for customer needs and excellent people skills are essential. Developing these abilities will enhance your interpersonal effectiveness in all professional settings.
• Teamwork: You'll be working collaboratively with colleagues to solve customer issues and ensure a positive store experience. This experience will hone your teamwork and communication skills.
• Operational Tasks: Beyond direct customer interaction, the role involves essential store operations like restocking shelves and maintaining cleanliness. This provides a well-rounded understanding of retail operations.
• Shift Flexibility: The varied shift patterns, while offering flexibility, require a degree of adaptability. Candidates should be comfortable with early mornings, late evenings, and weekend work.
• Application Assessments: Be prepared to complete two short online assessments as part of the application process, which typically take around 20 minutes.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a forward-thinking organization that values its people and communities. If you're looking for a role that offers excellent benefits, ongoing development, and a chance to make a real difference, this could be the perfect stepping stone in your career journey.