Customer Team Member reference: 1058639

Are you seeking a dynamic role in a customer-focused environment that offers tangible benefits and opportunities for growth? This Customer Team Member position at Co-op in Southampton's vibrant Ocean Village presents a compelling prospect for individuals looking to contribute to a community-oriented business while advancing their career.

This role is ideal for someone who thrives on positive customer interaction, enjoys working as part of a supportive team, and possesses a proactive approach to tasks. The position involves a variety of responsibilities, from serving customers at the till and on the shop floor to ensuring the store is well-stocked, presentable, and compliant with all necessary standards. A key aspect of this role includes contributing to the in-store bakery, offering a hands-on element to the daily operations.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its employees. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This includes GP appointments, mental health support, and more.
• Significant Employee Discount: A standout perk is the 30% discount on all Co-op products, plus 10% off other brands, offering substantial savings on your shopping.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app providing early access to earned wages, demonstrates a commitment to supporting your financial health.
• Professional Development: Co-op offers full, paid training and dedicated support for your personal development and career progression, indicating a clear path for growth within the company.
• Work-Life Balance Support: With rotas shared three weeks in advance and accessible via mobile, the company facilitates better planning. Furthermore, Co-op offers market-leading policies for life events, underscoring a supportive and understanding work culture.
• Community Engagement: This role offers the chance to support your local community through involvement in various activities and events, aligning with Co-op's long-standing commitment to community betterment.
• Inclusive Workplace: Co-op actively fosters an inclusive and diverse workplace, celebrating differences and ensuring that teams reflect the communities they serve. They are committed to providing reasonable adjustments for candidates with disabilities.

Key Considerations for Candidates:

• Shift Patterns: The role involves working 5 shifts per week, with hours typically falling into early mornings (from 6:00 AM for store opening) and potentially including weekend work. The contract is for 30 hours per week with regular overtime opportunities.
• Age Requirement: As the role may involve working before 6:00 AM or after 10:00 PM, candidates must be aged 18 or over.
• Application Process: The application is designed to be accessible, allowing you to apply from a mobile device without needing a CV. However, be prepared to complete two online assessments, estimated to take around 20 minutes.
• Flexibility: A positive approach to change and problem-solving, along with the flexibility to work various shifts, are essential qualities for success in this role.
• Role Variety: Be prepared for a diverse range of duties beyond direct customer service, including stocking shelves, cleaning, and working in the in-store bakery.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a forward-thinking organization that values its people and communities. If you're looking for a role that combines customer service excellence with a supportive environment and genuine career prospects, this could be the perfect next step in your career journey.