Customer Team Member reference: 1061226

## A Rewarding Opportunity: Customer Team Member at Co-op This Customer Team Member position at the Botley Road, North Baddesley Co-op offers a fantastic entry point into a values-driven organization with a strong commitment to its colleagues and communities. For those seeking a part-time role with the potential for growth and excellent benefits, this opportunity presents several compelling advantages.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Beyond a competitive hourly wage of £12.60, Co-op offers an exceptional benefits package. This includes a generous 31 days of holiday (pro-rata for part-time), a pension scheme with an impressive up to 10% Co-op contribution, and immediate access to virtual healthcare services for you and your family. The 30% discount on all Co-op products is a significant perk, as is an additional 10% discount on other brands.
• Focus on Colleague Wellbeing: Co-op demonstrates a deep commitment to its employees' well-being. You'll receive support for your physical, mental, and financial health, including access to a money management app (Stream) to draw down a percentage of your earned pay. Furthermore, market-leading policies are in place to support colleagues through various life events, showcasing a truly supportive employer.
• Structured Training and Development: No prior experience is necessary, as full, paid training is provided. This ensures you'll be equipped with the skills and knowledge needed to excel. The emphasis on dedicated support for personal development and career progression suggests a pathway for those looking to advance within the Co-op.
• Flexible Work Patterns with Predictability: While shifts are varied and include early mornings, afternoons, late evenings, and weekends, the prospect of regular overtime offers the potential to increase your earnings. Importantly, rotas are shared three weeks in advance and accessible on your mobile, allowing for better personal planning.
• Values-Driven Organization: Co-op's long-standing commitment to fairness and community engagement is a significant draw. As a Customer Team Member, you'll be part of a friendly team actively contributing to the success of local communities, aligning your work with meaningful purpose.
• Simplified Application Process: The ability to apply using a mobile device with no CV required makes this opportunity accessible to a wider range of candidates.

Key Considerations for Candidates:

• Shift Flexibility is Essential: The role requires a willingness to work a varied shift pattern, including early mornings (from 6 am) and late evenings (until 10 pm), as well as weekends. Candidates who thrive on flexibility and can adapt to these timings will be best suited.
• Active and Engaging Role: This is not a purely transactional role. It involves active customer engagement, shelf stocking, cleaning, and contributing to a positive store environment. Candidates who enjoy being on their feet and interacting with people will find this role fulfilling.
• Commitment to Customer Service: A genuine care for customer needs and excellent people skills are paramount. You'll be the face of Co-op, responsible for delivering a great shopping experience and building positive relationships.
• Collaborative Teamwork: The job description highlights the importance of working together. You'll need to be a supportive team player, ready to assist colleagues and solve problems collectively.
• Adaptability to Change: A positive approach to change and problem-solving is encouraged, as you'll be involved in introducing new products and services and adapting to evolving store needs.

In conclusion, this Customer Team Member position at Co-op is an excellent opportunity for individuals seeking a part-time role within a supportive, values-led organization. The comprehensive benefits, commitment to colleague well-being, and clear opportunities for development make it a compelling choice for career progression. Candidates who are customer-focused, adaptable, and eager to contribute to their community will find a rewarding experience here.