Customer Team Member reference: 1057907

Unlock Your Potential as a Customer Team Member at Co-op in Inverness

Are you seeking a role where you can genuinely make a difference, develop your skills, and be part of a supportive community? The Co-op in Inverness, located at 59 Church Street, is seeking dedicated Customer Team Members to join their friendly team. This part-time position offers a competitive hourly rate of £12.60, with the potential for regular overtime, providing a flexible work arrangement within a permanent contract.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Beyond the competitive hourly wage, Co-op offers an impressive array of benefits designed to support your well-being. This includes a generous 31 days of holiday (pro-rata for part-time), a substantial pension scheme with up to a 10% Co-op contribution, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Employee Discount & Financial Support: Enjoy a significant 30% discount on all Co-op products in-store, plus an additional 10% off other brands. Furthermore, the Wagestream app provides innovative financial management tools, allowing you to access a portion of your earned pay before payday.
• Paid Training & Career Development: Co-op is committed to your growth. You will receive full, paid training, ensuring you have all the skills necessary to excel in your role. The company also emphasizes dedicated support for personal development and career progression, making this an excellent opportunity to build a lasting career.
• Work-Life Balance & Flexibility: With a contract of 16-25 hours per week, this role offers a good balance for those seeking part-time employment. The varied shifts, typically between 09:30 and 17:30, will be discussed at the interview, allowing for a discussion tailored to your needs. Rotas are shared three weeks in advance and are easily accessible via your mobile device.
• Meaningful Work & Community Focus: As a Customer Team Member, you'll be at the heart of the customer experience, providing excellent service, assisting with Post Office counter tasks, and contributing to the smooth running of the store. Co-op's long-standing commitment to fairness and community means you'll be part of an organization that truly cares about its members and colleagues.
• Supportive and Inclusive Environment: Co-op actively fosters an inclusive workplace where diversity is celebrated. They are committed to supporting colleagues through various life events with market-leading policies and offer support for physical, mental, and financial well-being through a 24/7 employee assistance service.

Key Considerations for Your Career Path:

• Age Requirement: Please note that this role requires candidates to be aged 18 or over, due to potential working hours outside of the standard 6 am to 10 pm window.
• Application Process: The application is designed to be straightforward, allowing you to apply easily using your mobile device without the need for a traditional CV. The process includes two online assessments, estimated to take approximately 20 minutes to complete.
• Shift Flexibility: While the core hours are generally within the 09:30 - 17:30 timeframe, the working pattern involves varied shifts. Be prepared to discuss your availability and flexibility during the interview to ensure a good fit for both you and the team.
• Retail & Customer Service Focus: The role demands a genuine care for customers, strong people skills, and a positive attitude towards problem-solving and change. If you thrive in a fast-paced retail environment and enjoy interacting with the public, this could be an ideal fit.
• Commitment to Community: For those passionate about community engagement, this role offers opportunities to get involved in local activities and events, aligning with Co-op's core values.

This Customer Team Member position at Co-op in Inverness presents a compelling opportunity for individuals looking to embark on a career in a reputable organization that prioritizes its employees and the communities it serves. With comprehensive training, excellent benefits, and a commitment to personal development, this role is well-suited for those seeking a stable and rewarding part-time position.