Customer Team Member reference: 1059046

## Discover a Rewarding Career as a Customer Team Member at Co-op This role offers an excellent opportunity for individuals seeking a part-time position within a reputable organization that prioritizes its people and communities. As a Customer Team Member at Co-op, you will be at the heart of delivering exceptional service, contributing to a positive store environment, and becoming an integral part of a business with a rich history of social responsibility.

The position is based at 41 Woodhall Street, Chapelhall, Airdrie, ML6 8RR, offering £12.60 per hour for a contract of 12 hours per week. While this is a part-time role, there is potential for regular overtime, providing flexibility and the opportunity to increase your hours when needed. This is a permanent position, offering stability for those looking to build a long-term career.

A key advantage of this role is the varied working pattern, which includes early mornings, afternoons, late evenings, and weekends. While this requires flexibility, it also means you can discuss your availability during the interview process to find a schedule that best suits your life, including ample opportunities to work around early morning store openings and late evening store closings.

### Advantages for Potential Candidates: * Comprehensive Benefits Package: Co-op is renowned for its commitment to employee well-being. As a Customer Team Member, you will enjoy 31 days of holiday (pro-rata for part-time colleagues), a generous pension scheme with up to 10% Co-op contribution, and access to invaluable virtual healthcare services for you and your family. This includes GP appointments, mental health support, and more, offering peace of mind and support for your overall health. * Exceptional Staff Discount: Benefit from a substantial 30% discount on all Co-op products in-store, significantly reducing your personal shopping costs. Additionally, you'll receive 10% discounts on all other brands, making this an exceptionally attractive perk for savvy shoppers. * Investment in Your Development: You will receive full, paid training, ensuring you have all the skills and knowledge needed to excel in your role. Co-op also emphasizes dedicated support for your personal development and career progression, making this an ideal starting point for those looking to grow within the retail sector. * Financial Well-being Support: The inclusion of Wagestream, a money management app, allows you to access a percentage of your earned pay before your payday, providing helpful flexibility for managing your finances. * Work-Life Balance Focus: With rotas shared three weeks in advance and accessible on your phone, you can plan your personal life with confidence. Furthermore, Co-op offers market-leading policies to support colleagues through significant life events, demonstrating a genuine commitment to your well-being beyond the workplace. * Community Focused Environment: Co-op's long-standing commitment to its communities and members fosters a unique and positive work environment. You'll have the chance to support your local community by getting involved in various activities and events. * Inclusive and Supportive Workplace: Co-op actively cultivates a diverse and inclusive workplace, celebrating differences and ensuring all colleagues feel valued and can reach their full potential. They are part of the Disability Confident scheme and will make reasonable adjustments throughout the recruitment process. ### Key Considerations for Your Career Path: * Flexibility is Key: The varied shifts, including early mornings, late evenings, and weekends, require a degree of flexibility. Candidates who can adapt to different working patterns will thrive in this role. * Customer-Centric Approach: The core of this role is providing friendly and thoughtful service. A genuine care for customers' needs and the ability to build positive relationships are paramount. * Team Collaboration: You'll be working closely with colleagues to solve problems and ensure a smooth store operation. A collaborative and positive attitude towards teamwork is essential. * Proactive and Adaptable: The role involves a range of tasks, from till operations to shelf stocking and maintaining store standards. A proactive approach to tasks and an openness to change and problem-solving will be beneficial. * Simplified Application Process: For ease of application, you can apply using your mobile device, and no CV is needed. The process involves two short online assessments, taking approximately 20 minutes to complete.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a company that truly cares about its people and communities. If you are looking for a role that offers excellent benefits, a supportive environment, and the chance to make a real difference, this could be the perfect next step in your career journey.