Customer Team Member reference: 1059037

A Rewarding Opportunity: Customer Team Member at Co-op

This Customer Team Member position at Co-op presents an engaging opportunity for individuals seeking a part-time role within a values-driven organisation. Located at 1 St Johns Terrace, Brook Street, Great Bardfield, CM7 4RQ, this role offers a competitive hourly rate of £12.60 for 12 hours per week, with the potential for regular overtime, on a permanent contract. The working pattern involves one evening shift between Monday and Friday (5pm - 11pm) and one weekend shift (2pm - 9pm), with specific timings to be discussed at the interview stage. A significant advantage for candidates is the provision of full, paid training, ensuring you'll be well-equipped for your responsibilities. Notably, the application process is streamlined, allowing for mobile applications without the need for a CV.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Beyond the hourly wage, Co-op offers an impressive array of benefits. This includes a generous 31 days of holiday (pro-rata for part-time colleagues), a pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for yourself and your family, covering GP appointments, mental health support, and more. The substantial 30% discount on all Co-op products is a tangible perk.
• Focus on Wellbeing and Development: Co-op demonstrates a strong commitment to employee wellbeing, offering support for physical, mental, and financial health. Market-leading policies are in place to assist with life events, showcasing a supportive and understanding employer. The role includes full, paid training and dedicated support for personal development and career progression, making it an excellent stepping stone for those looking to grow within the retail sector.
• Flexible and Inclusive Environment: While requiring a specific shift pattern, the role offers the chance to work within a friendly team environment. Co-op actively promotes an inclusive workplace, celebrating diversity and encouraging applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process for candidates with disabilities.
• Streamlined Application: The ability to apply via mobile device without a CV significantly lowers the barrier to entry, making this an accessible opportunity for a wide range of candidates.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to the shift timings (potentially before 6 am or after 10 pm), applicants must be aged 18 or over.
• Shift Pattern Flexibility: While the shifts are defined, flexibility in working hours is a key aspect of this role. Candidates should be comfortable with the specified evening and weekend working pattern.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers and members, strong people skills, and a positive attitude towards problem-solving. If you excel in service delivery and enjoy interacting with people, this role will align well with your strengths.
• Contribution to Community: Co-op's ethos emphasizes community involvement. This role offers an opportunity to contribute positively to the local community through various activities and events.
• Commitment to Learning: The provision of full training and ongoing support highlights that Co-op values its team members' growth. Candidates who are eager to learn new skills and contribute to a team environment will thrive here.

This Customer Team Member position is ideal for individuals who are passionate about providing excellent customer service, thrive in a supportive team, and are looking for a part-time role with excellent benefits and opportunities for personal development. Co-op's commitment to its people and communities makes this more than just a job; it's a chance to be part of something meaningful.